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June 2023 by Scott M.
The woman behind the counter was rude. I understand she was stressed about the line of customers that she was dealing with. When I said sympatheticly "you look like you need help"She lashed out " If you don't like the service you can get the hell out!" I paid and left.
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October 2022 by Tina S.
If I could give this place 0, I would. Pulled into the station at 11pm to fill up. All card readers outside kept telling us to go inside to pay. We see the employee inside, but as my husband approached the window to pay, the employee went to the back and never came back out. I used the assistance button at the pump with zero response. Unbelievably bad service. Luckily we had enough gas to make it to the next station. Really irritated...
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September 2022 by Meg C.
I wish I could give this place 0 stars. Sometimes I don't worry about reviewing a bad place, but this gas station is horrible. First of all their gas prices were very high, but they are located right off the freeway and off the Dumbarton bridge so it's in a convenient location. I went inside. I got soda, energy drink, and water- all from different fridges, and NONE of their drinks were even cold! Then I go up there to pay and I ask the middle Eastern man if one of the 20oz soda rang up free because there was a BOGO sign in fridge. He said "no, that's the price." I told him there was sticker on the fridge. He just sat there in silence, I finally spoke up and reminded him again about the sign. He's like "I don't know." I asked him if he could go and look at the door to check the price. He told me no, and one of his employees had just walked through the door so he sent her to check the door because for some reason he was being so rude and would not even go look at his sign. I will not be back to that gas station!
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April 2022 by Tanya T.
The customer service at this Chevron location is always consistent. They're courteous and helpful. The gas prices are often better than the other Chevron on University. Its spacious and even better that it has its own carwash. However, this carwash sometimes is not open when it needs to be but when open and operating it is so helpful to have! The air is always free but vacuuming is $1.75. Lately vacuuming and air has been experiencing some rough times because its been wearing the "out of order" sign for a minute. While they might not work the fact that it has these things available makes it a worthwhile stop.
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March 2022 by Angel A.
Very bad service and attitude the old man who works late at night . Looked like he's tired of his job and when asked for a lighter gave attitude to me and asked me for ID ? Who asks for ID for a lighter ?? Don't recommend this place at all . Fire the person in charge ..
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February 2022 by Sivasa L.
This place continues to charge high prices and gives horrible service. The only good that comes from this place is convenience of its location. If you're desperate enough to need gas, they're there. Their pump stations seem to always be covered with the "out of order" bags, the pay-at-the-stations are stone age slow with displays that look as if no one services them for cleanliness, and nasty water and soap for your squeegee needs. Fill up somewhere else if you're trying to save a buck or five. This place has been ripping off wallets since before this horrible inflation.
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September 2021 by Ronnie R.
I came for the car wash, not the gas, it's beyond anything I say is acceptable pricing for gas, but anytime for the car wash, it's quality, good soap, cleans well especially for a robot, thanks for the car wash chevron!!
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July 2021 by Nancy G.
Sorry but the Satinder cashier is very rude. I came in today July 15 at 450 am to fill my gas and the outside was not working with my card. I go and let him know. He said he couldn't help and to do it outside. I told him many time it wasn't working with my card. He said he couldn't help and to wait till the doors open?! What kind of service is that?! This was the spot to just get gas for me because I work around, but for get this place.
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January 2021 by Khursheed Alam
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December 2020 by Marisa U.
This place is fine as long as you don't have to go inside. The guy who works here is awful for no reason. Sorry but no matter what your business is, customer service matters.
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September 2020 by Diana G.
I got ripped off from this car wash station. I paid $12 for a wash unfortunately wash didn't function when it was my turn. I went back to that Chevron and a few times their car wash hasn't been fixed. So finally today it's working so I keyed in the numbers but screen said the numbers/codes were not authorized so they had to give new codes to key in. My car got washed so quickly, it didn't even have the spot free rinse. It was just soap and rinse. I was thinking the new codes they gave me was just for basic wash. So beware you guys they they would rip you off of your money that way.
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April 2020 by Jaeho S.
UPDATE (4/19/2020): THEY NO LONGER OFFER TOUCHLESS WASH. I'm guessing the laserwash required too many repairs and probably made them switch. Sad to lose one of the best places to get the touchless/brushless wash. Offers great touchless car wash (very needed for my ceramic pro coated car) that's also cheap (starts at $7). It's not as reliable as I wanted and has often been out of order or under repair for the past year, but when it's available it's quicker/safer/cleaner than the professionals that advertise their service as brushless/touchless (which all hide some brushes inside their tunnel). I need to find alternative Chevrons/places offering similar level of Laserwash to cover this station's dow is out of order... btw If your car is extremely dirty and/or don't have some fancy paint coating or its factory paint coat or detailing has faded away, these touchless car wash will probably give you poor results than other options.
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March 2020 by Isabel Q.
I hate this gas station because the middle eastern employees verbally assaulted me accused me of taking the dogs I walk to p*** there and I leave it there. I was having a hard time getting tangled leashes because the employee kept yelling at me because I set down a p*** bag on their grass while I was picking up another one. I said back up when he did he started videoing me they followed me to my apartment next door. They sent a cop to tell me they complained about me bringing dogs there to defecate and that if I go back there that I will be arrested. No problem I won't give them my business again my lawyer says they can't stop me from using the side walks around it- when I do I will give them the bird. I hope more dog walkers go there and really leave p*** for them. I felt so disrespected- someone yelling at a person picking up dog p**** I hate this gas station now. I hope it leaves my neighborhood. The people who work there are jerks.
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February 2020 by Fred T.
So not sure why the the spate of low reviews, but this place meets my expectations for what it it. A gas station and a mini mart. We do stop here periodically for work reasons as its one of the closer diesel stations. Its a large and well stocked mini mart with a plethora of beverages and gummi based products. As a bonus they have Icee's which is not as good as a Slurrpie but will do in a pinch The station was clean and the staff friendly. Not much more I can ask for
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December 2019 by Sanaa H.
Ok I do not shop at chevrons caue I get slightly cheaper gas from Costco. However we were meeting some friends in sjc for dinner and in the way our car made a horrible sounds and started spewing black smoke from the hood. Bad times! We found this location to be the closest gas station and stopped. I was dressed up and as my husband peaked under the hood to find the cause I ran in to get antifreeze and wet wipes. The gentlemen behind the counter were incredibly nice and helpful. They gave us tools, showed us where things were and inquired about the issue. I was very impressed with both these young men andbao thankful they were calm while assisting us in our mini crisis. I commend the both of them for being human and kind at once!