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February 2024 by Harrison Strowd
Terrible experience. They never answer their phone and offer no available times to meet with a banker. My advice, go to a different Wells Fargo branch!
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July 2023 by juan fernando rojas herrera
I went to the branch this afternoon and I had the worst customer service experience. I didn’t know that the lady at front is the owner of the bank and even though if you are the owner you have to take care of your customer.
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March 2022 by C P.
Dropped in today to look at my safety deposit box. Wells Fargo has decided they will collect private information from their clients before they will let me see my own box. Whereas I don't mind showing my ID there is no reason for them to collect my license number .dob, address, and expiration date. The manager, Fabiola Garcia, was not very helpful. Did not even have a business card. Gave me the wrong number of the Wells Fargo manager, probably on purpose. I then spent 5 minutes on hold waiting for someone who could not find the manager Vu Li's number. Ridiculous. Poor customer service!!! Wells Fargo is probably collecting unnecessary information to open up new fictitious accounts. I've had my box here for over 25 years and they never needed that info. My other banks don't collect this info. Watch out! They cannot be trusted.
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October 2021 by Ben Reaves
Closed, not "closes soon." But the reason for my low rating is this: several years ago, one of the staff at this branch tried to take over as account manager of a Wells trade account. this problem permeates all the way through Wells Fargo, but this particular branch was more aggressive than others. But, the location is very nice.
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February 2020 by Liz T.
I am so glad I went out of my way to come to this exceptionally well-rated branch. Haris, the new branch manager, went out of *his* way to fix a WF credit card issue that has plagued our nonprofit for a year. Wish I had come in sooner!
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January 2020 by Anthony Nichols
Convenient and quick wells fargo
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May 2019 by Deanna Graesser
Great team that is always more than accommodating and friendly. Fast and convenient branch with knowledgeable staff.
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November 2018 by Edward Li
Very poor customer service and bankers, They either can't hear and put your information wrong multiple times or they just out right dont' know the basics of every day banking. Extremely dissapointed. Go to another branch. Or just use Chase. I am going to switch soon.
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November 2018 by Jasminn R.
Best looking Wells Fargo team ! Super friendly and fast workers! I would recommend it here ! Great customer service.
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September 2018 by H Akay
Very poor customer service
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May 2018 by Karrie C.
I had to close my safebox here... Joud the banker is super nice and friendly, she helped me so fast and everything going so smooth. I didn't care if I had to wait for her for 15-20min because I know what kind of service I would get. They are kind of short staffed, at the time I only see one teller , but she was very fast with the transaction, and tried her best so customer didn't have to wait so long. I can see she tried her best, Michelle is so smiley and helpful!
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March 2018 by Shan A.
LOVE coming here. Michelle is the sweetest teller in the entire world. Jude aka Joud is insanely helpful. Best bank ever.
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January 2018 by Linda
Super friendly tellers/staff. There's always no line. One of my favorite WF branches. I am surprised it has such a low rating!
