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September 2024 by Maddie Cain
I was surprised to see how low the rating is for here. I’ve never had to come here for anything medical or pharmaceutical- so i can’t speak on that. The staff is usually very nice and patient- but there’s this one lady who always gets mad if you stay in the store too long without buying anything. She always acts so suspicious of the middle schoolers hanging out but i guess it’s understandable. She yelled at my friend for no reason but wtv. The lady today was nice and very polite! A convenient store if you just need to pick something up idk
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July 2024 by Caleb Wigham
Always a 20+ minute line with only 1 person working the counter. Its been months like this without a solution. Go somewhere else.
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February 2024 by Devin
This pharmacy is my version of hell. I've spent hours on the phone with them trying to transfer prescriptions. I've gone without medication for days because they couldn't transfer a prescription properly. They've overcharged me multiple times because they used a coupon instead of my insurance to process a prescription. No matter the time of day, only 2 people are working and the line is 4-6 people deep. Do everything you can to avoid this place!
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January 2024 by Isabelle J
This lady who says her name is Teresa, is super rude and impatient. Called at 4pm on Saturday Jan 6th. Kept interrupting me, didn’t care to listen to my questions and started yelling at me on the phone. When I thanked her at the end of the call she just hung up without saying anything. Worst Walgreens ever. Been going here for three years but switching to cvs from now on. Walgreens needs better staff.
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November 2023 by levicnall
They never answer there phone the pharmacy
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October 2023 by Stacy G.
I needed to get medication from the pharmacy. Unfortunately they were closed, I went to try to start my car, and it did not start.. I ended up having to leave it in the Walgreens parking lot. I called Walgreens and I got this really nice assistant Manager named " Johnathan".. he made sure to put a note on my Car, so it would not get Towed until I pick it up tomorrow.. his customer service skills were incredible.. I would highly recommend this store!!
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October 2023 by Sadbera Rai
I wish I could give zero stars to this Walgreens pharmacy. It's the worst place to pick up your medicine. They tell you to wait thirty minutes but it takes an hour, even if the medication was ordered five days ago. Why do they even have the pharmacy, close it and just have the store. It's the same thing every time. Wait in line, wait for another hour and wait for days.
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October 2023 by Steve Golden
Stay away!!! The pharmacy here is an absolute train wreck. Woefully understaffed by undertrained people who appear to have transferred over here from the DMV.
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October 2023 by Sharon H.
AVOID SENDING MEDICATION TO THIS PHARMACY. Called the pharmacy and waited 10 minutes to hear someone on the other line hang up on me. They also kept putting me back into the queue prior to that. Terrible. I'd walk in and complain but it would be a total waste of my time.
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September 2023 by Thomas Romine
Started yesterday with my wonderful experience and all the people who dedicated themselves at Walgreens for nothing but service smiles extra prices and they carry them medication all of them that I need to keep me staying alive thank you Lord we are blessed by being part of this experience
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September 2023 by Kali H.
I made an appointment to get my RSV vaccination at the Walgreens on Santa Cruz Avenue in Menlo Park. I had to wait quite awhile, and that was annoying, but that is not why I'm writing this review. When the pharmacist came in to give me the shot, his white coat, which I guess is meant to make him look like a professional medical person, was absolutely filthy! I asked him about it and he said that's what he was given by the store. I asked if he'd tried to wash it and he said yes (not sure I believe this, but maybe). I got the shot anyway as he wore gloves and the needle wasn't near his coat, but come on Walgreen's. If you want to be seen as a credible medical provider, you need to up your game and at least adhere to some basic cleanliness protocols. I will not be going back for any more vaccinations.
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September 2023 by Fred Wang
The service here is awful. They don’t fill prescriptions on a reliable schedule, I’ve had to call in multiple times to get the script filled. And there’s always a long line to receive your prescription. If only our insurance would work with CVS…
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August 2023 by Christina Ramirez
The pharmacy here is horrible. I called on my lunch hour at 1:30 and the pharmacist told me it would be ready in 30mins. I came to pick it up at 515pm. With on girl at the window the wait was long 35 mins to get told my RX was not ready and I have to wait 20 more minutes. The pharmacist has no since of urgency. Which is absurd to be since I’m in health care. We all hustle in health care!
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August 2023 by Susanne E.
The prescription & delivery service was excellent. Walgreens has partnered with Doordash and they have greatly improved their Pharmacy customer service.I had my prescription transferred fromRite Aid to Walgreens because my Rx product was back ordered for over (3) weeks. Ridiculous
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July 2023 by George Baggott
Pharmacy is insanely understaffed. Waits are ridiculous.
