The Oriental Carpet: 50 Years of Exceptional Service and Quality For the past 50 years, The Oriental Carpet has been serving the Bay Area's most discerning homeowners, decorators, and designers. This family-owned business is not your typical rug store. They don't push to sell, but rather focus on providing professional service and quality products to ensure their customers' satisfaction. The Oriental Carpet offers a wide range of services, including trial service, cleanings, appraisals, rug pads, deodorizing, pet treatment, and a lifetime trade-in policy. Their commitment to customer service is evident in the positive reviews they've received. Customers have praised the polite and careful staff, who consistently keep their commitments and ensure a smooth transaction. Whether it's a hallway runner or a sentimental rug from Nepal, The Oriental Carpet has the expertise to restore and maintain the beauty of any carpet. Customers have been impressed by the reasonable prices, efficient pickup and delivery, and the exceptional results of the cleaning services. The business is known for its vast selection of authentic, high-quality carpets in both traditional and contemporary designs. Customers have appreciated the knowledgeable guidance provided by the owners, Jeremy and Sasha, who have earned a reputation for their friendly, honest, and fair service over the past three generations. In a sea of poor service, The Oriental Carpet stands out as a shining example of excellence. With their commitment to quality, professional service, and customer satisfaction, it's no wonder that customers keep coming back and highly recommend this exceptional rug store.
Sasha, Jeremy and his team were wonderful to work with. They were extremely patience and helpful as we selected a rug. Sasha is incredibly knowledgable and helped educate us. We feel very happy with our purchase and would definitely come back!
July 2025
Amazing quality carpet cleaning. Lots of beautiful rugs here as well.
February 2025
Buying a carpet from Jeremy, Sasha and team was as effortless as it was pleasurable. Jeremy picked out multiple carpets delivered to our home for us to assess. Service AND advice with a smile. We now have the perfect carpet for our living room. Exceptional quality and design. And the price was more than right!