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July 2024 by Joe Hunter
Very courteous staff and quick to serve. Also is a great place to drop your Amazon returns.
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July 2024 by James Harris
I buy supplies there often, but the clerk this time was very helpful & he helped me find all 4 times and I was thru the store in record time
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July 2024 by Marjorie khosrovi
Staples in Menlo Park is a very customer friendly store.
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July 2024 by Dagmar Logie
Very helpful sales associate waited on me.
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July 2024 by Alexander the Great
Many of the Staples-brand notebooks fall apart very quickly, and the TSA Pre-Check employees are very unprofessional. Don’t make appointments for times you can’t honor.
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May 2024 by Nicole Martinez
Great service and selections.
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May 2024 by Angela Hey
Staples is great for basic office needs - printer supplies, basic tech equipment. Also has other services like copying, photos, TSA, stamps. It is OK for basic paper but if you want colored legal paper or white legal envelopes order elsewhere online.
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May 2024 by John Walton
Very good service.
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May 2024 by Ariel Roefs
great e-waste recycling service
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March 2024 by College Restaurants
Faith Porraz went above and beyond and helped me out of bind! I will definitely be back! Thank you Faith!
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March 2024 by Caleb Wigham
Its 2024, get tap-to-pay. People pay with their phones now
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March 2024 by M
I am absolutely appalled and disgusted by the horrendous service my family and I received at the Staples store's photo department during the night shift on 3/13. The employee, a bald man with glasses, displayed an inexcusable level of rudeness and unprofessionalism towards my six-month-old baby, my four-year-old, and my wife.
From the moment we entered, we were subjected to his disdainful stares, eye-rolling, and barely concealed muttering. Despite giving him the benefit of the doubt initially, his behavior only escalated. He not only insulted my wife and child but had the audacity to curse at us in his native Eastern European language, thinking we wouldn't understand. His arrogance was astonishing, he thought i was ignorant and not speaking 4 languages, forgetting people with brown skin might have a prestigious educational background and language proficiency.
The incompetence displayed during the photo-taking was laughable; even a toddler could have done a better job. My baby, merely smiling naturally, was met with more eye-rolls and curses. The photos taken were of such poor quality that they were unacceptable, yet he refused to redo them and rushed to print them.
The level of service was abysmal, a stark contrast to the services I've experienced even in war-torn third-world countries. The blatant disregard for customer satisfaction and basic courtesy was shocking. The glitz and glamour of the USA fade in comparison to such miserable experiences. It’s clear that this store, and perhaps the corporation at large, has lost any semblance of caring about its customers.
I am keeping my receipt and await to see if anyone from the corporation cares enough to address this unacceptable treatment. This experience has left me deeply disappointed and frustrated with the state of customer service in this country.
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March 2024 by Ronald Schloss
Thank you Xavier!
(Plus, great sale on just what I came to buy.)
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February 2024 by vila manuofetoa
U NEED TO UPDATE YOUR STORE HOURS ON WEBSITE INSTEAD OF HAVING PEOPLE SHOW UP AND YOUR STORE IS NOT EVEN OPEN YET!!!!
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February 2024 by Jovanni J. Vazquez Rangel
Worst location to do an Amazon return. At this location, Amazon returns are not priority, and they make you wait for a long period of time. The store employees have even made a sign that you will be helped 20 to 30 minutes.
