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May 2020 by Lisa R.
Regina is the absolute BEST. I sold shoes for many years at Nordstrom, so I know what it takes. She is very knowledgeable and EXTREMELY helpful. I don't even go in there anymore on her days off. I wish she was on commission. She has great taste and always guides me into shoes that I never would have looked at before, but I end up loving. No one is better. Period.
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February 2020 by Liv C.
This review specifically is for the wonderful assistance recently provided by Regina and their wide variety of shoe styles. Regina was very patient and knowlegable with helping to fit and find just the right shoes for our needs. I wish she worked in every retail establishment we need to go to! Great job and thanks.
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September 2019 by Melissa W.
I like their Burlingame store more because it's large, airy, and feels like the stock is extra good. But I love this one too. If you want attractive orthopedic-worthy shoes, go here. They have their own home brands which are super cute and mostly super comfortable. I get compliments on my footwear. I am grateful that this line of stores exists.
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July 2019 by Victoria C.
Being buying shoes from this place for years. But no more. I bought a pair of $150 sandals from there a few weeks ago. Their own brand. Reassured me they were the world's most comfortable shoes etc. They felt fine in the store and when I tried them at home. But when I wore them at my daughter's graduation the backs cut into my feet to the point of bleeding. The leather is stiff and badly stitched which is why they cut me. I took them back to the store today and got zero sympathy. They offered me a square inch of moleskin to stick in the shoe to cover the defective stitching and said they can't take them back since I wore them outside. It's a defective product people! Your defective product! If I bought a refrigerator that was defective when installed would you say tough luck, it's used and we can't take it back? I will never set foot in this store again.
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May 2019 by Sally McGee
One of the best shoe stores I've ever been to. Brands are excellent - love the quality and the comfort.
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December 2018 by linda r.
This is where I go to get shoes. I love this store. I have purchased many pairs of shoes, boots, and sandles. I had a bad experience today, though. I was in the vicinity but there at 9:40 when they open at ten. I just opted to wait and check email. I saw the woman at the counter so thought she was opening. Then, at about 9:57, a sign went up while I wasn't looking. "Back in ten minutes"..... really? Lost a sale. I promptly left.
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September 2018 by Lori L.
I was looking for a pair of comfortable leather walking shoes for work. I had never shopped at Sole Desire before and was extremely happy with my purchase and the great help I received from Paul!! He was spot on in his recommendation of the shoe and also showed me these inserts that complemented!! I wore them today and they are dreamy!!
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July 2017 by Maya Gupta
Great, helpful, relaxing service. Excellent shoes.
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March 2017 by Georgia Lee
Website says the store closes at 7pm. Actually it closes at 6pm.
