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November 2024 by Ulrike Kühbacher
I booked an appointment an hour before and when I arrived the shop was closed and no one was there. I was then told the shop was currently out of power
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December 2023 by Peter D.
No one here. They scheduled appointment but ship not open. Guess the other 1 star reviews captured the business perfectly.
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August 2023 by Barbara C.
They did not answer the phone I called several times. No recording just rang not able to leave a message. went elsewhere
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April 2023 by Carlo Contavalli
I had an appointment for 12:15, I had confirmed over text message on their reservation system. Got there, the shop was closed, nobody there. Door locked, lights off, nada. Called the phone numbers on the door, nobody answered, left messages. Half an hour later I gave up, very unprofessional. Pretty much lost a day of work because of them, had to find a different repair shop.Update: several days / weeks later, nobody bothered even reaching out - despite a few messages left on their voicemail, and again, having had a confirmed appointment.
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March 2023 by Carlo C.
I had an appointment for 12:15, I had confirmed over text message and their reservation system. The shop was closed, nobody there. Called the phone numbers on the door, nobody answered. Half an hour later I gave up, very unprofessional. Pretty much lost a day of work because of them, had to find a different repair shop.
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March 2023 by Lola S.
Not sure whether anyone actually works here - this is the third time I've scheduled an 8am appt and once again there's nobody here. The phone customer service reps have been nice, but have never actually been able to reach anyone in the office either. Why offer early appointments if nobody will actually show up? So bizarre and such a waste of time. My bad for trying again, I guess.
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October 2022 by Mark Bartschi
They are very helpful and di a great job.
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March 2022 by Hoa Nguyen
Great service!
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January 2022 by Cindy Pham
I came in to get my Tesla back bumper paint repaired and was helped my Selena. She made the entire process worry-free and kept me updated. I enjoyed the entire experience and would recommend this place!
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January 2022 by Venice Nisperos
Excellent costumer service! Thank you Melissa.
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January 2022 by Katie Nguyen
Awesome customer service ?
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November 2021 by Isabel Martinez
Great customer service, great communication. The ladies in the front desk are very nice and helpful.
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November 2021 by Jobby Mitra
great customer service !!
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October 2021 by Teresa Ong Oconer
Excellent customer service - job well done
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September 2021 by Paul Kick
Pan American Collision was a great choice to have the repairs performed on my car. The work was done quickly, they kept in constant contact, and the quality was excellent. Luisana is the definition of an excellent coordinator of the repairs.Services: Paint repair
