“Bill Cohen has been my State Farm agent for over 25 years and has consistently provided superior service. Most recently I had to handle some paperwork for a life insurance policy and Lois Giannoni from Cohen's office took great care of me, quickly and efficiently.”
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576 Cambridge Ave, Palo Alto“Over the last 20+ years I have bundled home and auto with State Farm . During this past year I have needed help coordinating alarm system and insurance coverage while I was away.Jessica , my contact , has gone out of her way to answer questions , solve problems and keep me up to date . I can always count on her to know the answer or go out of her way to find out and get back to me in a very timely manner”
“Jim Breen at State Farm Insurance office has a amazing staff they All are so Professional Sylvia is my Go to person the Best Insurance Agent I have ever Dealt with and Rebecca is Great also”
“I have known Jim Dwyer for decades, and he has been my insurance agent for a few of them. My car was recently totaled by a stolen box truck in a felony hit and run during a police pursuit. Being without wheels as a realtor is not acceptable. Going through this traumatic process was made so much easier, as Jim's team, from in-house support to the body shop, to claims, and the ensuing follow up got me my claim money in less than 72 hours, wired directly to my account!! I had my new car within 48 hours after that. They made the process seamless and pain-free. The communication between folks within the State Farm chain was solid, and all friendships aside, this is an amazing way to be treated. I am very appreciative.”
“Morris-Morad was incredibly helpful! He took the time to explain each policy, answered all of our questions, and truly made the process quite seamless. Thank you!”
“I also want to thank Victor and Armando on Manny's staff. They are so helpful and very competent. They graciously answer my questions and provide guidance. Thank you Victor and Armando!”
“I moved from Las Vegas to CA on April 14, 2024. I was diagnosed with inflammatory arthritis and connective tissue disease in both hands and I am unable to work and drive. My sister-in-law works M-F, 9 am-5 pm. Today was the day we went to AAA to transfer title of my Jeep Compass to my sister-law and for her to add the car to her current AAA auto policy. We found out from Braden that title transfer is only done M-F. My sister-in-law had driven the car to the office. We asked if they could make an exception for our case and they agreed. Michael took our VIN number and checked the engine so he could run my VIN # while we got the smog check.They gave us a nearby place for the smog check. The Mountain View Smog Test Only Center was first come first serve and with 2 cars ahead of us, we were done within 30 minutes. Coming back, we needed additional help completing the 2 forms and Braden patiently explained. Soon we were done and waiting for Amir to add the car to my sister-in-laws current auto policy. From the moment we entered the Mountain View location, we were fortunate to encounter excellent customer service from Michael, Braden and Amir.”
“Carlos, Marina and the entire staff are extremely helpful, responsive and just a dream to work with. They take care of everything ( home, cars and business) with ease. I couldn’t recommend them enough!”
“Eva is absolutely outstanding. What a refreshing and wonderful discovery, an insurance partner who is not only deeply knowledgeable, but also takes the time to explain in understandable and practical terms the ins and outs of insurance for property and earthquake. She is genuinely caring and interested in ensuring that we have the best coverage for our needs. I truly appreciated her generous time and support as we are sorting out some complexities.”
“I've been working with Mimi and her team for many years. They are always professional, responsive and helpful. I would highly recommend them to friends and family.”
“Randy and his team at StateFarm are great! They are always so helpful and gives suggestions to save you money on your insurance policies. I highly recommend you check them out!”
“Freddy went above and beyond to assist in placing insurance coverage in a rather complex situation. Freddy and his team are professional, knowledgeable and responsive---working with them has been a great experience!!”
“I appreciate Castle. They were there for me when most insurance companies were cancelling policies on rental properties. I can always reach someone (a living human being) by phone or email. I've never had a claim, so I can't comment on aspect. I have recommended Castle to other rental property owners.5 STARS!”
“Bob and his staff have always been easy to work with and proactive with changes to our coverage. I was recently involved in a minor accident and the repair process was incredibly easy.”