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June 2023 by Funny K.
I went there to check my baby's feeding weigh. Got the job done. It's a small store with good postpartum goods. Would recommend place to check the feeding weight of baby.
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November 2021 by Jiliane R.
Maggie Kler is a rock star. She successfully got me through a round of infections and problems I was having breastfeeding for the first two months of my son's life. I would not have been able to exclusively breastfeed him without her knowledge, expertise, and positive demeanor. She is so attentive and a master at her craft. I can't thank her enough.
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July 2021 by Saanvi Patel
We delivered at Stanford LPCH and rented our breast pump through Healthy Horizons. We came here to get set up with the breastfeeding and baby supplies we didn't realize we needed before delivering. The person working here was so sweet and knowledgeable. It is honestly such a stressful time, and I really appreciated that the staff member took her time answering my questions about the pump. Thank you!
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June 2021 by Julia Kalriess
Just rent from your hospital if you can. The people here are crabby and mean. Idk why but when I went in the lady was super rude to me and giving me a lecture.Also the way to pick up wnd drop off is really annoying they only let you do it twice a week for 2 hours a day. And if you miss it they charge you extra. I was charged for not cleaning it even though there were no instructions on the return site stating you needed to do this. Lost a customer, because of your rudeness and just overall crabby for no reason.
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March 2021 by Jane Wu
What a gem! I had been to their Burlingame location a few times and was pleased to see they are in Menlo Park too. They have a great selection of breastfeeding tinctures, breast pump parts, rental breast pumps, and baby scales along with some nursing clothes. Such a nice women and family run company.
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November 2020 by Jessica R.
They were great about getting me a LC as soon as possible and very attentive when I called. I worked with Maggie Kler and she was extremely technical in her work. Very nuanced and detail oriented! Her confidence plus knowledge made it a lot easier for me to put things into perspective, even though I had been an emotional mess trying to feed my underweight newborn. She made sure to follow up with me too and that really was valuable to me.
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September 2020 by kenia Clark
Easy and convenient
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March 2019 by Jenee H.
It wasn't clear to me from the website or Yelp reviews what this place was, but I saw it had open hours, and I had questions about pumping (determining flange sizing), and an appointment nearby, so I decided to drop in and see if they could help. From what I can tell from my conversation with them and the interactions with other folks who came in the shop at the same time as me, this is primarily a breast pump rental place that also offers some classes, and lets you buy parts for the pumps they rent. It's not a general information center, which it kind of seemed like it was from the website and Yelp reviews. Don't come here if that's what you're looking for. I came in, and explained my concern about average flange sizes not fitting me, and they told me not to worry about it until I have birth, because I'd know what flange size to get then (because I would be pumping then). I explained that I wanted to figure this out beforehand, because it'll affect what pump I can get, and I wanted to see if I can get a Spectra. From what I can tell, this is a Medela shop. Because that's all that's on the walls, and once they found out that my work had a Medela pump, they insisted that I should also get a Medela pump, because they have flanges that work with everything, and I wouldn't have to get a second set for work (I already weighed the pros and cons, and I'm happy having a second set for work, but this didn't appear to phase them). They also said that I couldn't possibly know my flange size before I start pumping, and I shouldn't pump until after the baby is born. They didn't want to sell me flanges if I didn't know what size I was. Which was fine, I didn't want to buy flanges, I just wanted to find out what size flange I am. But they don't handle figuring out sizing. Afaict, you have to know your size before you come in here. My insurance covers a pump for me to own, but it can take a while to arrive, so I want to make sure I know my size before I order. I think that this is primarily a hospital-grade pump rental place, so it makes sense that they'd recommend I wait until after the baby is born, because then I can just rent from them. But that's not what I want to do. I've rated four stars because it was nice that the salewoman was willing to field my questions, though her advice ended up being "get a Medela pump, and/or take one of our breast pumping 101 classes, inconveniently scheduled in the middle of the week in the middle of the workday, less than perfect for working mothers." Minus one star because it wasn't really clear from their website or any other literature I found that this wasn't a "Walk-in community resources on pumping/breastfeeding " place. TBH, I'm not sure such a place exists, which is sad :/
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September 2017 by Jose Chavez
I came here to get a baby shower gift for a close friend. The staff member working was very knowledgeable, friendly, and patient with me. She spent time explaining what would be a good gift and why. I learned a couple things about breastfeeding as well. Thank you Healthy Horizons, the couple loved the Ergo Carrier and gift certificate for the Lactation Consult!
