“I purchased a car from Toyota 101 recently and worked with Phi as the sales manager. Car purchases can be stressful, but not with Phi. Phi was very transparent about all the details of the car and he gave me ample time and freedom to think about my decision. He was open to every question and never seemed like he was trying to mislead me. He seemed very sympathetic to the emotions and experience of a buyer. He was never pushy, but he was also just plain honest about his objectives and understanding mine. He offered me drinks, he was clear about each step of the process, and was just a really nice and kind guy. Candidly, one of the reasons I did the deal was because of Phi's friendliness, kindness, and honesty. I really encourage the leadership of Toyota 101 to invest in training, developing, and retaining Phi. He's got the magic to be amazing at any kind of customer-facing marketing and sales role. Thank you so much Phi.”
“I rented a minivan from Enterprise on Old Middlefield Way in MV. Convenient location. The people working there were friendly and helpful. Easy paperwork. Car in good condition. Competitive pricing. I would chose them again.”
“I was very happy with this Enterprise location.
Staff was very friendly and competent.
The rental Ford F150 truck (Lariat edition) was comfortable and surprisingly good on fuel economy (I managed to get 20 mpg).
No issues when returning after 1 month of use.
Highly recommend.”
“I've always had a great experience with Enterprise and this location pick up in particular. When things went wrong they always did their best to make things right. I appreciate the customer service that Diana gave at my recent rental - she was very helpful and friendly and made sure she answered all of our questions before driving away.”
“My experience w/ Enterprise in Mnt. View was very good.
All facets of my reservation were ready. My ride to the office, the efficiency of of processing my reservation, the readiness of my rental car impressed me.
I will continue to use Enterprise for all of my car rental needs.”
“Enterprise has always been my rental car agency of choice. Reserving a car and picking one. up is easy and the cars are usually well maintained. I've never had a problem with them. The staff are efficient and friendly too. The only con: last time I reserved a 7 seater but when I arrived they only had 5 seaters. This caused a major disruption to my plan. Despite this, Enterprise still deserve 5 stars.”
“I made a reservation online a few minutes before anrriving and they were able to get me in an electric car. The man at the front took the time to give me a quick tutorial since I had never driven an electric car before. Great customer service!”
“After taking my car to practically every dealer I possibly could I found Autoforce. They gave me the best offer for my car. They beat every dealer I had went to & I'm not talking just by a little.”
“Friendly staff. Dinesh is a great guy and helpful. Location is bit hard to reach as there is no easy public transportation and no pickup /drop facility is available.”
“5 stars for this Avis branch (I never thought I’d rave about a car rental experience, but here we are)! So kind and so friendly — the gentleman behind the counter pointed out that, without increasing my rate, I could extend my rental period to the next morning. This option gave me more logistical breathing room and made my life much easier!
The rental car itself was brand new, clean, and well maintained. The rental slip had clear documentation of the fuel in the tank, with written and verbal instructions to return it at the same fuel level. Perfectly clear and straightforward!
I can see why this Avis branch has a lot of repeat customers. I’ll gladly come back the next time I need to rent a vehicle.”
“The staff in the foster city location are really nice and helpful, especially Stephen . It was a nice experience renting and returning the call . Thank you Stephen for taking care of us .”
8AM - 5PM
1901 El Camino Real, Mountain View“Ahmed provided a great, authentic customer experience. He made the entire process easy and even enjoyable. Checking the car in and out was easy and we were able to start and end our journey seamlessly. Will definitely be coming back to this location and would recommend to others.”
“we had a very easy and civilized experience. we didn’t catch the guy’s name, but we came on a sunday after a bad experience at hertz and he was so helpful and great. the first car he gave us was too big for my short legs so we drove back right away and got something easier. best car rental experience we’ve had. give that guy a raise!”
Open 24 hours
970 San Marcos Cir, Mountain View“This was my first time using Turo. My experience was flawless and I would highly recommend anyone looking for a car rental to give them an opportunity. Their prices are very reasonable and they offer several options dependent upon your needs for your trip. My experience was great and I am excited to continue to use Turo on any future opportunities while traveling.”
“Best value and time spent. This was by far the best deal we found looking all over the Bay Area. While the location is out of the way it has never been very busy, meaning you are in and out quickly.”
8AM - 5PM
2601 El Camino Real, Redwood City“Been going to this local Hertz location for the last 2.5 years and the staff is great here! Attentive and smooth service. No issues with extending the rental or any other questions. Cars always get delivered clean and full, ready to go.
Only note would be to regional management, there always seems to be a shortage of staff & cars at this location, which is great for me as a customer as I often get complimentary upgrades of the vehicle due to my category not being available, but often seems to result in additional stress on the team, which they always handle great!”
8AM - 5PM
816 San Antonio Rd, Palo Alto“So thankful for Patrick! We forgot items in the car and he called us to let us know. Very graetful! He also helped us manuever a hiccup with our bookkng through Travelocity. Management here has great customer service.”
“All the associates here are very helpful and knowledgeable. They explain options and I have not had any problems with my reservations. They have had the requested vehicle each time- electric or SUV. Thank you for providing excellent service.”
“A great rental car experience! Stanford students under 25 can rent here with young driver fees waived, which saved me a lot of money. Very efficient pick up and return. Got a free upgrade because they ran out of the car that I ordered. The staff was extremely friendly and helpful :)”
9AM - 4PM
625 El Camino Real, Palo Alto“I recently rented a car from Hertz and had an exceptional experience! The vehicle was in excellent condition, which made for a smooth and enjoyable ride. Although the prices might be a tad higher compared to others, the overall service quality and reliability justify the extra cost.
I used the car for my DMV driver's license test. Hertz was incredibly accommodating; after I requested insurance and permission, they promptly prepared all the necessary documents, making everything hassle-free.
Additionally, their Lost and Found service is remarkable. I had left my wallet in the car, and their team was quick and efficient in helping me retrieve it, ensuring nothing was missing.
Overall, I highly recommend Hertz for their top-notch vehicles and stellar customer service. They truly go above and beyond to meet customer needs!”
“Had a great experience at this Avis location. Dinesh was fantastic! He provided exceptional customer service, and the car was clean and ready to go. Highly recommend! :)”