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June 2024 by Kaddie Lloyd
The pharmacy is horrible. They never have enough employees to assist with the long wait times inside and in the drive thru. When people are unwell or with children that are not feeling well, it is such an inconvenience to wait in line more than 20 minutes for a prescription. I have been all different times of day and its always the same! Awful experience every single time. Sure miss rite aid across the street.
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June 2024 by Van Dutch
I must admit, Matt's crew has been exceptional. Chris, in particular, was extra helpful today, and overall, I have experienced a significant improvement in customer service compared to the past. Emily, Elvira, Daisy, and the rest of the team I've interacted with have all been great.
As a weekly customer of this pharmacy, I am pleased to say that I have no complaints. I highly recommend giving this location another chance if you had any issues in the past.
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May 2024 by Chase Dolan
I’ve had poor experiences here before but with that said I gotta admit the Friday morning 8am crew is super solid. They were quick but more importantly to me the pharmacist was helpful and understanding, out of my last 30+ visits to a pharmacy this was by far the most pleasant. Wish I had gotten your name but thank you
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April 2024 by KNP
Always helped and checked out in a timely manner
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March 2024 by Brianna M.
Don't get me wrong. I love my local Walgreens, but they're never seems to be enough staff in the Pharmacy department, which really pushes my button sometimes because I can't stand for a long time and they don't have all that much seating and when there's a lot of people there's nowhere to sit so I normally just sit on the floor, but other than that, I love to shop amazing
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March 2024 by Jeff Gervais
They can't answer phone
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March 2024 by Tammy Jones
Who's in charge of the pharmacy? No one. Get your meds filled somewhere else
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March 2024 by James R.
Called to see if RX was called in but they had not received. Was on hold for 10 minutes and could tell they had a lot of calls because no one answered except every few minutes to put me back on hold I'd just hear a click. Then finally a girl tells me they received it and will be ready in 45 min. Got there an hour and half later and waited in drive thru for 20 minutes. Only to tell me it wasn't ready. I kept my cool because the poor girl looked like she was having a rough night said I'd pick it up in the morning. On my drive back home I decided to call back just to wait the 30-45 min again instead because I realized I have an early drive in the am. Again was in hold for 10 minutes only this time I got hung up on without anyone answering. They picked up then clicked me off. So I called back again on hold for 10min and lost my cool a little and they said they'd have it ready in 10 min.
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February 2024 by Krista A.
They take so long! I tried calling to speak to a pharmacist and was on hold for 20 mins finally hung up! The drive up pharmacy takes forever!
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February 2024 by Jimmy Bob
Went in for some snacks since I'm disabled and can't go to the big store right now. I got a bag of kettlecorn yesterday and saw three more bags on the shelf. I went back today and couldn't find any. Well I looked on the bottom shelf and there they were in the way back hidden. This store is trying to sell old inventory I have found and accidentally purchased expired food products here multiple times. I thought just the pharmacy side of this store was bad which is why I switched pharmacies but now that I know what they're doing I won't be back even to snack.
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January 2024 by Tairi Zuniga
Do not come here EVER if you are need of medication urgently. They are understaffed and extremely slow. They wont try to pass you on to any other pharmacy they will just keep telling you your prescriptions is almost done until you are stuck waiting 5 entire hours and have no choice but to recieve your medicine here because it is the only pharmacy open 24 hours near you. Please take my advice and choose to recieve your medication somewhere else.
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January 2024 by Frank V
Lately, the Pharmacists, managers, and staff have all been Extremely Helpful and Great Customer Service. In the past, I had issues monthly. 12/26/2023'
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January 2024 by Heidi Medina
The pharmacy team Member I spoke to was very off putting and rude. He interrupted me several times in a monotone way that seemed like he was bored and wasn’t interested in me clarifying anything. I have never had to tell an employee of any store, restaurant or anywhere else that they were being rude. If I wanted to just give a birthdate and name I would have gone through the automated system. The question I had was more specific and the other Walgreens locations were much more helpful and courteous. I don’t think I will go to this pharmacy after this experience but, others may not have a choice so I hope they improve their customer service.
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January 2024 by Greg B.
DO NOT use their pharmacy. I scheduled an appointment online for a Covid rapid test at this location! when I got there to pick up my medication and do the Covid 19 rapid test ,which states that my results would be sent to me online via e mail within 30 minutes,( mind you I only needed that done because I'm having a surgery done next week by a specialist who requires some sort of digital proof that I don't have Covid via text or email etc and I can't use an at home test) they told me that they did not offer that and it's impossible that I made an appointment to do that. I was literally there yesterday and asked the woman I picked up my prescriptions from inside if they offered that specifically and she said they did via drive through. I made the appointment this morning. I made no mistake in the time or location I am a tech savvy sober 29 year old. It was at 435 pm. I called the manager and he denied any responsibility. I have to now go the surgery center and hour and a half away because they won't except anything later unless it's in "in-house test" at there location. If I don't do it I can't get the surgery. You guys screwed me and tried to make me feel like I don't even know what im talking about. I feel terrible for all the elderly people who have to deal with you guys. Also both times I picked up my meds my scripts weren't filled and I had to come back an hour later and wait in their line a second time. Worst pharmacy experience in my life hands down!
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December 2023 by Denise
Husband injured, went to urgent care,the Dr. gave him 2 prescriptions 6 HOURS AGO!! They only filled 1. After communicating with them several times,we're basically told "sorry we're slammed today"We we're told as soon as it's ready they will send the text notification out. That was 2 1/2 hrs ago,still waiting for the courier to pick it up for delivery.Again I've never had to deal with any other pharmacy this Incomplete.I already know they lie..they are unprofessional,rude,and could care less about patients. There's no point in calling the pharmacist ir the store manager. I've done it in the past with no results.I only go here for the convenience of location. At this point there's ZERO CONVENIENCE just frustration any time Mt husband needs his medication.
