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July 2024 by Paula Vidad
Jermain was very courteous and helpful. Highly recommend!
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June 2024 by Marsha Lake
Jermaine and Tarion were awesome! They both had excellent customer service and were both very knowledgeable in knowing how to fix my issue right away! Hands down one of my best experience in dealing with Verizon!
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June 2024 by Theresa Elliott
Raymond was the best! Literally the only worker in the store and he helped all the customers with a smile and with excellent customer service!! He went above and beyond helping me resolve an iPad issue! Very grateful for Raymond.
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June 2024 by Cristina
Dont go with verizon they lie on there promotions. Your bills are always higher than what they tell… look for another carrier dont go with Verizon!!!
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June 2024 by Lorraine Ibarra
Mitchel and Ray were amazing. The service at this store is the best.
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May 2024 by Dan The Man
Ask for the manager, Francisco Best customer service I ever received did not know my Apple ID password. He was able to restore all my stuff from my lost phone and give me a thorough explanation of my new bill. I appreciate the great customer service
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April 2024 by Sally Morales
Great service from Raymond and manager Dennis. Super helpful with the purchase of a new iPad for my daughter and setting up my new iPhone. Will be back in the future to purchase another phone!
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February 2024 by Jason Quezada
Limited selection but 10/10 for customer experience
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February 2024 by Daria Zaragoza
Sebastian was a pleasure to work with best customer service!
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February 2024 by Daryle Wabnitz
Sebastian was an amazing employee! Very patient!
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January 2024 by Ralph Freeman III
Adam was amazing. He took care of my 83 year old mother with such great care. She went from the iPhone 6 to the iPhone 13. Adam insured all of her data was transferred and memories were safe and sound before she left the store. Thank you again Adam. -Ralph
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January 2024 by Hedi Jones
The assistant manager Ace, in Verizon on Newport and Murrieta is AMAZING and a very good person! He helped me so much and out of 5 stars, he should be getting 6 stars! I think he's the best in that office and I will make sure people know about it. He done everything right on my new phone and help me out very very much so thank you and I think I'll give him another star while I'm here. so 7 STARS for his service. Thank you Ace!!
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December 2023 by Coco Proffit
Adam and Sebastian are amazing! I came in yesterday and both of them were busy with customers but did make sure to greet me when I came in. Unfortunately I ran out of time and had to leave before I could complete my purchase but Adam made sure to break down all of my options for what would best fit my phone plan. I left feeling prepared for when I returned the next day. Also when I came in I witnessed poor Sebastian having to deal with incredibly rude customers. Sebastian remained professional and patient. He helped them to the best of his ability however it was very clear by their racist remarks some people cannot be happy. Today when I came Sebastian was the one to help me with my purchase and he delivered me the same customer service he gave to those gross individuals yesterday which just shows his level of commitment to making a customer happy and professionalism no matter the customers behavior. I will only be going to this location for my phone purchases because I know Sebastian and Adam take care of their customers! Great job guys and thank you for all your help!
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November 2023 by Shaeshae S
Ace helped me out with all my phone needs. I came in with a broken iPhone and he made my transition, into a new phone smooth and pleasant. He was helping out another person when I arrived and still was able to accommodate me in a timely manner. I appreciate his ability to multi task and his friendly demeanor. I love my new iPhone 15 and Apple Watch. I couldn’t have asked for a better experience.
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November 2023 by Dannie Gilles
Ace was super friendly and helpful
