Victra is a Verizon Authorized Retailer located in Menifee, CA, dedicated to providing an exceptional experience for customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, and accessories. Customers frequently highlight the outstanding service provided by the staff. Many reviews praise employees like Raymond for his excellent customer service, always assisting customers with a smile and going above and beyond to resolve issues. The manager, Francisco, is also recognized for his ability to help customers regain access to lost data and clearly explain billing details. Adam is commended for his patience and care, especially when assisting elderly customers with device upgrades and ensuring their data is safely transferred. Additionally, the assistant manager, Ace, receives accolades for his helpfulness and outstanding service, with some customers suggesting he deserves more than the maximum five stars. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a go-to destination for wireless needs in the area.
Jermain was very courteous and helpful. Highly recommend!
June 2024
Jermaine and Tarion were awesome! They both had excellent customer service and were both very knowledgeable in knowing how to fix my issue right away! Hands down one of my best experience in dealing with Verizon!
June 2024
Raymond was the best! Literally the only worker in the store and he helped all the customers with a smile and with excellent customer service!! He went above and beyond helping me resolve an iPad issue! Very grateful for Raymond.
