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March 2024 by Vincent C.
I love it here. The convenience of doing a routine drive thru car wash and having a place to then immediately vacuum and clean our messes is really a Godsend for me and my 3 kids. The membership is a time and cost saver as well.
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March 2024 by Sheree
Quite pricey but still nice to get a car wash.
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March 2024 by Jordynn G.
Left scratches on my new car and didn't even clean it and left dirt spots everywhere. Spent $20 for the "works" paid to get my car scratched up.
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March 2024 by Domonic Kane
Paid for the one month unlimited, when I came again for another wash, they acted like I never paid for it, a kid came out asked for all my information which took too long, entirely embarrassing! There are too many car wash companies around here and for this place to drop the ball on service is crucial! Bye Felicia ?
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March 2024 by Domonic K.
Not going back, they dropped the ball on my 1 month unlimited washes. Too many car washes around to be unprofessional. Bye Felicia
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March 2024 by Mike Garrett
I'm a premium member and love this place
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March 2024 by Momo
Please retrain employees at the window! Drove up today to purchase a single month on my truck, kid ended up billing a random card on my account even though I had the card I wanted to use in my hand. He didn't even ask before charging! Luckily he at least clarified "only this one?" instead of charging me the $34.99 for the three cars in my account. Couldn't even print a reciept and now I have to deal with the hassle of trying to cancel in one month instead of being worry free. AND because he charged a dead card I don't use now I'm overdrawn and have a penatly. Thanks dude!
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March 2024 by Lonnie Strickland
Shines the tires too
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February 2024 by Momo S.
Please retrain employees at the window! Drove up today to purchase a single month on my truck, kid ended up billing a random card on my account even though I had the card I wanted to use in my hand. He didn't even ask before charging! Luckily he at least clarified "only this one?" instead of charging me the $34.99 for the three cars in my account. Couldn't even print a reciept and now I have to deal with the hassle of trying to cancel in one month instead of being worry free. AND because he charged a dead card I don't use now I'm overdrawn and have a penatly. Thanks dude!
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February 2024 by Elva Fernandez
I had heard about Tommy’s Express Car Wash not wanting to repair damages that cars get while going through the car wash machine. Never thought it would happen to me, took my Toyota Tundra and passed it through the machine and it yanked my radio antenna off. This happened on February 5th contacted them February 12th and the owner refused to replace the damage my truck received while using this car wash. I noticed it on February 12th when I washed my truck at home and was drying it. According to the manager, Pedro, they only have camera footage from the previous 5 days. Unfortunately for me, I had paid with cash so there is no evidence of a transaction that shows I was there. If their cameras recorded more than the last 5 days my truck would appear when I paid and when I drove it through the car wash machine. People of Menifee, if you don’t want your vehicles to receive damage such as losing a radio antenna or getting dents and scratches, do not use Tommy’s Express Car Wash. I've been a Menifee resident for the past 31 years. Not happy with business's like this. This one is on Newport Rd. They do not want to be liable and will not work with you to help repair the damage caused by their machine. Lesson learned, report all the incidents this car wash doesn’t want to be hold accountable for…I've already reported this incident to BBB. I give it a zero star but it wouldn't let me post if I didn't rate.
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February 2024 by Gina Flihan
This car wash does a great job on my car
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January 2024 by Leroy O.
Fast. Very effective cleaning. I purchased the monthly plan for the works. I drive out in 4 minutes with a gleaming clean car. Can't beat that with a stick.
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January 2024 by Darnell B.
Every single time that I use this carwash, this is what I get. (See the picture below from 10 minutes ago) missed spots again from all over the car.
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January 2024 by Ron B.
Got the works. Not worth the money. Quick to take that $20. Very prompt. No line Sunday at 4pm. Iodized water tank is either off or not working. Spots and streaks all over the place from there dirty rollers. Not enough time on the dryer. Give some space between cars so we can at least blow the water off. Not coming back. I'll stick with casino car wash.
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November 2023 by Big D.
great car wash took off all the dirt! Amazing! Gonna be able to ride around looking cleaner again lol
