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December 2023 by K. C.
Great personal service. Very knowledgeable.
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October 2023 by Eileen Wilson
Amy and her coworker were very professional and helpful.
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July 2023 by Cesar Cordoba
Excellent location and customer service. Amy, explained everything about the type of mattresses and their functionalities. Highly recommended. Come see Amy for all of your sleep number beds inquires.
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July 2023 by Tracy V.
I'm 83, getting ready for open heart surgery. My granddaughter suggested I consider an adjustable bed. I stopped at this Sleep by Number because I have a friend that loves his Sleep by Number mattress.When I entered the door, a salesman playing with his phone asked if he could help me. I said I would like to see an adjustable frame. He told me it wouldn't work with my mattress. I asked if he had one, and again he told me it wouldn't work with my mattress. I asked him again, can you show me an adjustable frame. He finally got up and said I could show you one, but it won't work with your mattress. I threw my hands in the air and said I could buy a new mattress. And walked out the door; I knew I wanted to work with something other than a salesperson like this. I'm in sales myself. I went up the street to MatressFirm and was greeted by Dan. I bought a High-End Tempurpedic with an adjustable frame. He was very patient with me.
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July 2023 by Deborah Bain
I have been a customer of sleep number for almost 20 years and I have to say that my experience with the Menifee location has been one of the best I ever had. In fact, I am so happy with the level of service, I refer everyone I come in contact with to the Menifee location to buy a bed. My sales associate Amy has provided not only excellent customer service but she has treated my friends and family with the upmost respect and care that has represented Sleep Number as a brand to trust and continue to do business with for years to come. If you want the best service with a salesperson that is not pushy but cares and listens to you, ask for Amy.
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July 2023 by Tim
Great customer service , Amy was friendly and knowlegeable.
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May 2023 by marcus williams
I've had a sleep number bed for over a year. Great bed but the company is slow in getting products delivered. Every time I order, it take 2wks or more to get the products.. Thats one reason I don't use them as much anymore ?
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January 2023 by TRKCAP
Our experience at the store was enjoyable!
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December 2022 by Amanda Bartlett
Amy was absolutely amazing. So helpful, knowledgeable and a very kind person who listens to all your needs. Made my shopping experience an awesome one! Can’t wait for my bed to be delivered!
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December 2022 by R Liza
I really wasn’t planning on buying a sleep number but my wife wanted to make sure we checked all our different options before we bought the one we thought we wanted. Amy at the Menifee store was very knowledgeable and helped us pick out…what we hope is the perfect mattress. Can’t wait to get it in about three weeks.
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December 2022 by Mike Casados
My wife and I were met by Rose and she helped in determining which bed would be right for us. She was super patient and answered all of our many questions. We felt very confident buying our mattress at this location and we can not say enough good things about Rose. If you are thinking about a Sleep Number bed I highly recommend this location.
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December 2022 by Sarah Hurst
We were greeted with smiles and helped along our process of buying a bed . Amy made it so easy and so great with explaining what we weren’t quite sure on . So helpful and thanks for the wonderful bed .
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December 2022 by Kevin Conn
The experience was great! Mark was very knowledgeable and made it great.
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March 2022 by Chanel N.
I just came for a firm memory foam pillow and the man who helped me was super nice showing all the options! The place is obviously new and immaculate, my first time at a mattress store and I was pleasantly surprised by my experience. Thanks!
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February 2022 by Traci E.
My husband and I purchased a Sleep number split top eastern king bed and frame, split top sheets and attachment parts for our original bed frame. Come to find out on delivery day that the wrong frame and mattress were wrong. The salesman, who was super nice, accidentally put the wrong information into the computer. When asked what happened he explained the " obviously there was a mistake made". Ummmm....yes by you! At least own up to your mistake and try to fix it! We went into the store, bought the bed on December 10th. Rescheduled by them which added three more weeks. Finally received our purchase on February 4th. Cal king no split mattress, we asked for the Eastern split top mattress. A cal king split top frame, we asked for an eastern king split top frame. The attachment parts to our bed frame ( that we purchased through them) were hopefully accidentally taken by the delivery guys. Called them, left message but no response yet. After waiting on hold on the phone with customer service a very nice lady hopefully fixed everything. Our Sleep number $9000.00+ bed and frame will be here in APRIL! Yes, APRIL! And guess what? We won't be charged for the delivery fee! Wow! Thank you so much! They offered no discount, no free $200.00 sheets, absolutely nothing for our troubles. I'm so upset and disappointed. If you made a mistake then try to fix it. Admit your mistake. They did leave us the wrong frame and mattress to sleep on instead of us sleeping on the floor. The delivery guys were as confused as us but super nice and understanding. Can we please have our parts returned? Or at least a refund? So now we have the wrong mattress, wrong bed frame, nothing to attach our headboard to our bed frame and $200.00 split top sheets sitting in the package. What a complete mess! If there had been a much better response to all the aggravation we have been through then I wouldn't be writing this review. I would recommend going to this store but don't rely on them to get everything correct. Check your invoice and information before you leave the store. How ridiculous of us to trust the salesperson. I guess it was our mistake.