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February 2024 by Savannah V.
I don't write many reviews but they have more than 4 times missed up my prescriptions and are rude ! It's every time been their fault and they pretend they have no clue about the prescription and walk away ! I'm also in my 40s and was buying a bottle Of wine and my it was expired I'm waiting for it in the mail and they refused to sell to me. I have never had a good experience here all . Staff rude me and pharmacy is a mess !! After I went in for my prescription that I was text was ready ... they claimed no idea and no order , i went home upset with my son without meds ...2 hours later im alerted its ready .... Dentist is already closed so was their mistake AGAIN They are rude and not qualified
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February 2024 by Margaret B.
your pharmacy has jerked me around regarding my pain med. I have been without it for over a month. you were never honest with me when you know I can get my Script filled elsewhere. I have been in pain every damned day! thank you!!! I will never use your service again and will not recommend you.
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January 2024 by Holly Hultberg
always have everything I need it stock
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January 2024 by Evelyn A.
I transferred to Rite aid because Walgreens's sometimes doesn't carry our medication but walgreens people were never rude and Im much of the mind that how you treat me you will be treated. This tech gave me attitude so I gave it back. Wasted my time asked me to call my insurance instead of calling herself then told me the info was incorrect I told her I had the insurance on the phone and said she needed to use her phone to call then why not do it from the beginning! So here I am 40 minutes and still waiting. Maybe I made a mistake by transferring myself and my family to them.
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December 2023 by Lynn Jenkins
I have been getting innoculations there for 3 years. Best service in Menifee.
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November 2023 by Brenda Binette
Unlike some of the other reviews, I find the customer service people knowledgeable about the products in the store, and very friendly. I get all my prescriptions there, and only a few times had an issue. Most of the pharmacists there are helpful, and explain the medication thoroughly.
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November 2023 by Bonnie Nelson
I love the Rite Aid stores. I always find unique things while shopping there. I hear a lot of stores will close in California. I hope this Rite Aid will not close. I changed my Medicare Advantage and they have Rite Aid as a pharmacy. Please don't close the store in Sun City, Ca.
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November 2023 by Sally McKinley
The store associates were so helpful and friendly in helping me find everything I needed. The cashier was extremely polite and friendly. It is a pleasure to shop at the Sun City Rite Aid. The best drug store in town!
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September 2023 by Janie G
I’ve been here a few times with my dad and there is always something funky that happens. 2 out of the 3 times I’ve been here I’ve been checked out by Michelle and it’s a frustrating experience. Most of the people who work in the customer service industry don’t like their jobs, I get it, but it is a job you’re paid to do. Do it correctly and kindly. Never again will I bring my papa here.
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September 2023 by Michael Garcia
Always friendly and helpfulConvenient & very clean store
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September 2023 by Marjorie Alexander
Always friendly and positive clerks, and willing to direct or find products. Store very convenient to my home.
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August 2023 by Ta C.
do not go to this location if you want thrifty ice cream. They always say they are closed and when you ask why, the lazy man says he can't serve customers and serve ice cream at the same time. There was absolutely no customers in the store. He was a very Lazy, did not know how to communicate this is very sad knowing the store has been here for a very long time and the best thing about it is to get ice cream and you can't even go in and get that anymore. .
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July 2023 by Alex Feddeadalov
It says the store closed at 10pmDon't be rude and wave your finger at me at 950 because you wanna go home. We all do. I needed one thing.You should just post closes at 950 or 9 so you can go home and I can go to good ol vons in the first place. And yes it's not easy going places in a wheelchair.
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May 2023 by Tasha E
Worst customer service I've ever received. Been there twice now, and if I can help it I'll never be back. Michelle, with the two French braids that served us ice cream Saturday 5/13 around 430ish worst customer service ever. Came in with our kids after a great day of swimming and she had the worst service. Not even a hi, it was a "What do you want". Handed us our ice cream without even looking at us, never a welcome after our countless thank yous. You ma'am do not deserve to work there and ruin peoples days because you hate your job. I really hope management fixes your attitude.
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December 2022 by G W
Just went in to get additional Christmas lites as they tend to have them on sale. Yes, 60% off. Selection good and grabbed a string of 100 and another at 50 count. In calculating my cost I used the highest priced lites at $24.99 for the 100 count. Upon checking the cashier states the total. It was around $5.00 more than I expected. I was informed the lights I assumed to be $24.99 were $29.99. I requested a price check and went back to the lighting aisle just to make sure of my price. Sure enough the highest priced on the shelf was $24.99A manager came over and scanned the box and they scanned at $29.99. I explained my confusion and asked the manager to show me any shelf label of $29.99. They couldn’tjust reiterated the $29.99 price. She then stated there was nothing she could do and started to scan all the lights. I simply said there is something you can do you’re just choosing not to.$5.00 is it the issue, customer service is. Not once did she say I understand the confusion or what can be done to make it right. So I left without any lights and going to Hone Depot. Paid less.Sorry Rite Aide
