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February 2024 by lois webler
I went into quest on Bradley Rd for a blood draw everyone was especially kind but a phlebotomist named Tracy was outstanding she was outstanding,personal, and such a great all around person she drew 12 big vials of blood from me with just one stick she is a very access to your company
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December 2023 by Thomas Skeeters
Appointment at 11:00am checked in at 8:45am, time stamp check ins! walk ins coming and going. I left at 11:15. 2.5 hrs!!
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May 2023 by Kathy Houston
I have tried to talk to three different people. All three are RUDE.
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April 2023 by Suzanne F.
Oh my gosh the phlebotomist was so rude today ! I'm not sure how she gets away with talking to patients that way . Tried to verify my lab orders they had in the computer with the orders I brought in . She was really short and said the orders are in the computer . At the end she said we are done and I said are you sure both orders I brought in were done . And she said well I wish you would of told me ahead of time . I said I tried to tell you and show you my lab orders . Then she wouldn't speak to me and finished . Never did tell me her name . She didn't even call my name right in the beginning and called me back as Sue S . I had to verify with her she had the right person. Always a good experience over at the Hahn location .
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March 2023 by Adriana O.
First of all, you make an appt to be seen at the time of your appointment not 15 minutes later... Then you ask the phlebotomist (Valerie) are you guys running behind and her response was "NO!" VERY rude AND short!! Never coming back to this dirty lab!!
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March 2023 by Ma Lays
Made same day appt and didn't even get to sit down for 30seconds and got called already. Spent no more than 2 minutes with the phlebotomist. Quickest blood draw experience ever!
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November 2022 by Cheryl Berg
I was turned away by the phlebotomist because he said my lab orders weren’t correct. Found out he should have called the same number I did.to resolve the issue right then and there.
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November 2022 by Liz G Sanchez
You walk in no one at the desk??!! Bathrooms locked... terrible, go to Labcorp in Hemet 10+
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October 2022 by Mattlock
Mrs. April is the best. Such a warm welcoming and kind individual. I have never had better service at 6 am. She is a master at what she does, my wife felt no pain whatsoever and we were done before we knew it. She is my new favorite at Quest and I will definitely be asking for her from now on.
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September 2022 by Frank N.
Had an appointment at 10 o'clock they did not have my order and had to call my other doctor to verify that they sent the fax. My other doctor did indeed send the fax but appears that their fax machine ran out of toner so every single fax that has been sent to this facility, they never received. I waited over an hour and a half until I got my blood work done this is unacceptable something needs to happen.
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August 2022 by Robert Jacinto
Always go there between 8:00-1200am. I’ve never had to wait for more then half hr. But yes they should have a semi-live body to help those people who have a hard time with sign in
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May 2022 by Possum R.
Did an early morning walk-in for pre-surgery labs. Not crowded, was taken in very quickly. Very pleasant experience, Elena was my tech, so friendly and thoughtful. She's the BEST!
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April 2022 by Connie Frey
I really like this office very much. It's never overly busy and the staff are very friendly. Love that I can make my appointments on line with no problem. I had an appointment this morning at 11:00. Arrived a little early. They have a very simple sign in computer. They took me back 5 minutes early and I was on my way home by 11:10. Mario was the Phlebotomist that drew my blood. He was very professional and very gentle. Definitely gets five stars from me. He drew my blood and I hardly felt the needle go into my arm. Thank you Mario. No pain and no big bruise. I will be asking for him specifically next time I go for testing.
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March 2022 by Michael Murray
But of a line to get checked in and 15 minute wait to be called back. It was nice that you don't have to wait in waiting room. Can wait in car and will text when you're next. Lady did a wonderful job. Single poke and was walking out in about 8 minutes. Great quick skilled staff.
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January 2022 by Pearl B.
My dad just recently changed medical plans. He went to this location for blood work. They took him right way which was good but one of the staff was rude when they ask him if he drank water. He responded no they didn't tell me too and the staff member responded well u should have and now u know and they place was dirty. I will not take him to this location again. Next time I will check the reviews first and go to another location. They should treat their patients with more respect and keep the place clean especially now with COVID.
