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September 2024 by C S
Can you guys like, have your janitors clean the gym for once? Like actually clean it and not walk around trying to look cool wearing a fake chain sagging his pants. I'm just about ready to cancel my membership.
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August 2024 by lizbeth villa
I did enjoy the workout with my 3 day free pass.
However once I received the membership and went to the gym. I did not have a good experience as they had their vending machine for water down and the water dispenser/water fountain was down as well.
Not to mention there are no changing stalls, you have to change in the locker area.
Also sorry LA fitness but u claim to have deals to sign up for memberships and there are no deals. I'm not saving any money what so ever if I add a family member. I don't see the benefits.
The pool burned my eyes ? and I couldn't even drive home, had my mom drive me home. Idk what chemicals the pool has but obviously its not good for you at all when eyes are blood shot red and had problems seeing the rest of the day with blurring vision and burning eyes.
Canceling my membership and getting my money back.
Giving to stars only due to their customer service being amazing, everyone was very nice.
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August 2024 by Iconic Muse
It’s a nice gym but sooooo dirty, all the stair master machines are filthy! They look like they’ve never been wiped before !
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August 2024 by Thomas Cooper
A fair gym with most things that most people would want. However, it's a little lacking in some areas I would enjoy. They don't have any bearing barbells for Olympic lifts and they also don't have any Barbell collars anywhere. Would also like to see more open space for general use. They have an aerobics room but it tends to be occupied by a class.
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August 2024 by Ashley
I’ve been a member for a while now and I absolutely love this gym. My kids do great with the kids club too! My only complaint is that there have been countless instances of women taking photos in the locker room while either myself or another person is changing and it is extremely violating. I feel like they need more notices in the locker room or something because it’s a very vulnerable feeling knowing that someone may have a photo of me changing in the background. Other than that, I feel like this is a great facility and I’ve loved coming here!
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August 2024 by selene yun
I’ve been a member for almost 5 years and so far everyone has been very friendly but the prize goes to Mary! She makes me feel welcome every time I see at the front desk. Thank you for providing such an amazing customer service!
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August 2024 by Henry Villa
Miriam is the best receptionist and cleanest la fitness in the area
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July 2024 by Yours TRULY
I’ve been a member of this gym for several months now, and I have to say, one of the standout aspects of my experience has been the exceptional service provided by Mary. From the very first day, Mary has been incredibly welcoming and friendly, making each visit to the gym a pleasant experience.
Mary’s positive attitude and warm demeanor are evident the moment you walk through the door. She always greets everyone with a bright smile and a cheerful hello, which instantly lifts your spirits and makes you feel at home. It’s clear that she genuinely cares about the members and goes out of her way to ensure everyone feels comfortable and valued.
One of the things I appreciate most about Mary is her consistency. No matter the day or time, she always maintains the same level of enthusiasm and kindness. It’s not just about being friendly; she takes the time to remember your name and personal details, creating a sense of community that is often lacking in larger gyms. Her dedication to providing top-notch service is truly commendable.
Moreover, Mary is incredibly attentive and proactive. Whether it’s answering questions, providing assistance with equipment, or just offering a word of encouragement, she is always there to help. Her knowledge and professionalism are impressive, and she handles any situation with grace and efficiency.
In addition to her outstanding customer service, Mary also contributes to maintaining a clean and well-organized gym environment. She ensures that everything is in its place, creating a safe and enjoyable space for everyone to work out.
Overall, Mary’s super nice and welcoming nature significantly enhances the gym experience. She embodies the kind of positive energy and support that keeps members motivated and coming back. I highly recommend this gym, not just for its excellent facilities, but also for the exceptional service provided by Mary. Her great attitude and dedication to her role make all the difference.
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July 2024 by Schwani Healy
Great gym. Very clean. Lots of equipment and the employees are really nice :) but I’ve had 3 separate incidents with other women taking pictures in the locker rooms while I’m CHANGING in the back of their photos. This isn’t the gyms fault and the times I’ve told the employees about it they did as much as they could. I’d suggest putting stickers on all the mirrors that emphasize not to take pictures in the locker rooms. It should be a given, but since it keeps happening la fitness should invest on stickers/signs to put on all mirrors.
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July 2024 by Nathan Hughes
The worst.
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June 2024 by danny ayala
Last week me, my son, and friend went to LA Fitness Menifee to try the gym out as we were looking into the possibility of switching gyms. We had 3 day guest passes. After going through the gym tour and talking numbers, we were denied the use of the guest pass. We wasted about 35 minutes just to be told the guest passes were not valid unless we had intentions to sign up for the gym that day, and our best option was to purchase a day pass for $20 each. We were not ready to commit to a gym contract without trying out the gym machines first. I don’t understand what the point is of offering a complimentary 3 day guest pass if it is not going to be honored. I do not recall the name of the associate but they can be described as a blonde haired, pregnant female, short in stature.
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June 2024 by Autumn Anderson (autumn101rose)
This gym has all of the equipment you may need, as well as wonderful yoga classes.
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June 2024 by Mouse A
So I guess it’s corporate policy to allow both solicitors in the gym and allow employees to actively clean the machines while people are on them? I got some bleach spritz around my face on the treadmill as the employee was spraying behind the machine. However this isn’t the only location that does this- the temecula location has the employees booting people off machines to clean them. Very terrible.
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May 2024 by Bryant Scali
Great gym with great staff, gym was clean
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May 2024 by Chris Martin
This gym is terrible! There are too many people in here that don’t know how to use the equipment. They stand on it and waste your time. If you wanna get a good workout, don’t come to this gym. Lines like freaking Disneyland it’s dumb!
