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April 2024 by Eddy Bretado
Family owned and operated. Great service and value. Return customer now for about 10 years or more.
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March 2024 by Debi D.
We will never go to any other jeweler. We have been coming to Keller's for years. They are trustworthy and have your best interest.
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March 2024 by Steve Stump
Great place to get a gift for a friend or loved one.
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March 2024 by Eileen W.
Ok. I'll start at the beginning. I rang the bell twice. You can not hear it. Apparently they can. I was buzzed in. I asked the women if she heard the bell because I couldn't. She said "yes like four times". Next I tried to explain what I wanted. The women road blocked me from everything I wanted. It was like I was bothering her. I kindly explained that my jeweler is in Mission Viejo so I need one here. She said well let me get ralph and see if he could help you. The women proceeded to leave and out comes the jeweler Ralph. I once again explained what I was looking for. I was told all the reasons why my requests won't work. The jewelry won't even agree to size a ring because he said it wouldn't work. These people don't want my buisness. I am the Manager of a huge social group in Murrieta and well known in the commmunity. I will not be referring them. Honestly it's dissappointing that these people are more interested in all the reasons why something can't be done rather then helping their customers with solutions. I will not be going there again.
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February 2024 by Beth Harvison
Thank you for the great service and quick work on my wedding ring that needed its prongs retipped. Love your wonderful customer service and attention to detail
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February 2024 by Connie adams
Always helpful
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January 2024 by Cynthia J.
i brought my wedding ring to Kellers that the diamond came out of. They told that there was no way they could repait the ring as is and I would need to purchase a whole new setting for my ring-which was a custom made setting i designed and was very unique and sentiimental to me. I explained i didnt want a different setting due to the unique design but they told me they couldn't fix it because if they put heat to it to re-set the diamond, it would disintegrate the whole setting. (I used to work for a jeweler for 4 years and i know that replacing the head where the diamond sits is a routine and easy fix and what they were alleging made no sense to me but i did not reveal my knowledge of this). i just went along with their BS to see how far they would take this and was told I could pick out one of their settings to buy, which were no less than $900.00 and nothing close to my custom and original setting. i gave them a chance to try to use the setting of mine but they insisted that it was hopeless and could not be done. So I took my diamond and damaged ring to Al's Jewelers in Sun City and he checked it out "No Problem" I was told and it would only cost $120-$150.00 !!!! i knew Keller's was trying to burn me and i would not reccomend them.
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October 2023 by K. V.
What a great experience! I came in on a Thursday, looking for a very unique type of screw backing for one of my earrings. I hadn't worn them in so long because I didn't have a back for it. I chose Keller's jewelry because a lot of people had mentioned them on Facebook, so I thought I'd give them a try. When I walked in, I was immediately greeted with, a friendly "hello", and "welcome"! I was attended to quickly and the backing to my earring came in the very next day. I have to say, customer service has really faded away, but not here at Keller's jewelry. It's so nice to be treated like a person of value and attended to respectfully. I will definitely return.
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October 2023 by Cheryl N.
Walked in and was immediately greeted by the owner. He looked at each piece of jewelry needing repair and gave instant insights and recommendations. Very friendly and easy to talk to. I'm very happy with the results!
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July 2023 by Diane K.
Swollen finger and a tight wide band gold wedding ring........for a reasonable price, they cut and removed the ring. I was warned that the swelling will take some time to reduce, but I will be back to have my ring resized. My hand is very happy, and I am happy to have found this jeweler. I love that this is a family owned business.
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July 2023 by Brandon T.
A hidden gem of a place for jewelry, jewelry repair, and watch battery replacement. Friendly owners and great value for what you get and pay for. Would definitely recommend to friends and family.
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June 2023 by Nathan S.
I stopped in to get my new Bolova watch fitted. The gentleman came from the back took the watch and had it sized in about 3 min. Asked me how I liked the size and told him it was good. I like it a little loose. He recommended he take one more link out but I didn't. Went to pay and only had my debit card. I didn't know the minimum transaction was 20 for debit and gad no cash. He said, just bring it by when you can. That was very generous of him. I returned the next day to get one more link removed from the watch and to pay him. I will definitely be coming back for anything jewelry related. And I always try and support our local small business.
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June 2023 by Dorian Greyflanel
Superb service
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June 2023 by Bob Vaughan
Had a ring cleaned and it now looks new. Very pleasant and I will go back. Highly suggest them for any jewelry needs. Awesome
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May 2023 by Daniel & Aimie Montez
Friendly, competitive pricing, explains repairs well and decent turnaround