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December 2023 by Jennifer V.
Went there for a VA consultation with my husband. When we arrived on a scheduled appointment he could not find our paperwork. When we asked him if he could do the orthotics that we needed he proceeded to raise his voice and tell my husband to sit down and take off his shoes. My husband having served 22 years did not appreciate that and told the gentleman he would be taking his business elsewhere. As we were leaving the Asian man proceeded to follow us and continue to yell. Don't come here! They are rude and unprofessional!
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October 2023 by Gregory L.
I normally get my shoes through the VA from the comfort shoe center. After trying to simply purchase some inserts for my shoes from Janet I will never do business with comfort shoe center again and recommend no one else does either Janet was rude and suspicious and wouldn't sell me some inserts unless I showed her a receipt for shoes already purchased I'm not sure what is wrong with her. But I will never do business there again.
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August 2023 by Lisa Cabrera
VERY RUDE AND HORRIBLE CUSTOMER SERVICE. The man working the store took my foot measurements and brought out a couple of pairs of shoes. I tried on one pair, it felt comfortable but it wasn't my style and I wanted to see something else. My parents were with me and my father asked the man about a machine he had in the store, presumably for making insoles. The man told him he couldn't afford it! WHAT KIND OF STUPID, AWFUL and PRESUMPTIOUS RESPONSE TO CUSTOMER SERVICE IS THAT?? My father asked him another question and that very rude man didn't even answer him, just went to the back. When he came back out I asked him one more question about a couple of pairs of shoes being available. That awful rude man said that those would not fit me, they wouldn't work. So apparently he only has two pairs of shoes in his whole store that could work for me. My father said thanks to which I added "For nothing" and we left. Honestly, if he didn't have anything else for me, that's fine, he made it seem like I was totally bothering him. That's his job if that's his store, right?! To be rude like that to my father - just completely unacceptable. Besides, my father bought a pair of shoes from this man in the past and thought I would receive good service. That definitely wasn't the case today. We'll absolutely never go back there or recommend his store to anyone ever.
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May 2023 by Julie Moreno
He did a tremendous custom made shoes and it feels great
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April 2023 by SELENE ERIKA FERNANDEZ
Excellent and friendly service. Thank you.
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February 2023 by Jason
The gentleman who works here, Sun, is very knowledgeable and thorough. I have serious feet problems that extend through my back and neck. He spent what I'd estimate as 3 hours with me over the course of two visits to make sure the custom orthotics and shoes I got actually work. He also fixed my old orthotics at no charge, fixed two pairs of leather boots I have with regards to their fit, and showed me a great pair of shoes I'd not heard of before.Overall it's the most thorough and best experience I've had with a fitting and orthotics, and I've been getting them for about the past 25 years.I'll be bringing my grandfather back here to see if Sun can help him with his lower back problems, that's how good the service was.
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January 2023 by Stephen Elisando
Accommodates to the needs of the feet in a high degree.
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January 2023 by charles christy
Friendly knowledgable helpful staff.
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December 2022 by Katherine North
Thank you so much for all the extended customer service!! Any problem, any question, you guys have been there, thank you thank you!! Highly recommended!!
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October 2022 by Phil S.
We went there to get shoes fitted for my wife as she is having foot problems. An Asian gentleman waited on us , and he really knows the shoe business. Service was good until another Asian couple came in. He left us hanging to wait on them. He never came back to us and ignored others that came in the store. After waiting almost 2 hours, it was time to leave. Needless to say, he lost a $300.00 sale. Will never patronize this store again.
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October 2022 by Tj H.
If your experiencing issues with uncomfortable shoes. Stop in and have an assessment. Their service is excellent, they take the extra time to talk to you about the issues your having and which styles of footwear & orthotics will correct them We were in town for a wedding, stopped in had our feet evaluated, fitted with orthotics, walked around (actually outside the store) in several pairs of shoes, before purchasing a set of "goefy's," Overall, a wonderful shopping expending. Looking forward to returning next time.
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July 2022 by Laurelishish N.
I saw no jeans there , only shoes. The lady that works there acts as if your visit is an imposition and she can't wait for you to leave so she can go outside and light up her cigarette. She's either got a serious tobacco addiction or else she was having a bad day. I don't like coming into this store because of her She makes me feel unwelcome.
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February 2022 by James P.
I am posting a 5 Star review because Mr and Mrs Lee have surpassed my expectations, regarding their work with the VA and Veterans looking for Diabetic Footwear. Mr. Lee aka Dr. Lee checks you for everything, to ensure you get the proper footwear based on your gait and position formalities. He creates insoles using the info that he has gathered. Outstanding People. I would suggest going there Friday or Saturday, to see Mr. Lee personally.
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February 2022 by Stephanie S.
I came here to see if there were shoes that were more comfortable. Sun Lee observed how I walked and checked my hips. My left hip is shorter than the other! This was why I was having problems with my back, achillies, and IT band. He put a small wedge under the insert of my shoe to help me walk evenly! It took a little getting use to, but I feel much better. I recommend asking for Mr. Sun Lee.
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February 2022 by Alondra B.
Went here with my mom a few days ago. Had very great service. The gentleman helping us was very helpful. Will update on how my mom work shoes are going through time.
