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January 2024 by Mark Peace Thomas
I used to rate this shop 5+Stars until I was told at one rotation that I needed new tires. I asked "are you sure?" because it had only been two years and was unusual.I went for another opinion and it turned out that I was good for another 20k (I am writing this four rotations and two years later!).I stopped into another America's Tire for a rotation to see if maybe I had a kid who didn't know what he was doing the last visit. Nope, a different rep at a different location said they can't rotate and I need new tires, so I left.I was pretty sure I had another 10k so I went to reputable shop and my tires were rotated with plenty of tread.Sorry but America's Tire has lost me forever.
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January 2024 by mary mendoza
I went looking for tires for my vw tiguan and was horrified at the prices I was quoted. I couldn’t have been more pleasantly surprised with the care and respect I received at this shop. These guys are amazing. Customer service was exceptional. Thank you so much everyone!
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January 2024 by Danny Rivas
Today, I encountered an issue with my Tesla's low-profile tire. Damien provided exceptional customer service, promptly resolving the issue.
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January 2024 by Matthew Arroyo
Had an appointment for new tires at 8AM 12/30/24 and was taken care of within the hour. I love my new tires and the red carpet customer service I received from Andrew and his team! Very informative*
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November 2023 by radu Danciu
These guys are amazing and the services they provide are awesome. Had a nail in the tire came as a walk in… 30 min later done and free. Amazing, great job
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November 2023 by Armand Thruston
I recently purchased a new vehicle. With less than 2.5k miles, I caught a nail in my tire and took it back to the dealership, hoping for a warranty repair. The dealer told me it couldn't be patched because the nail was too close to the sidewall. They wanted to charge me for a new tire. I took it to America's Tire for a second opinion.To my delight, they told me the tire was, in fact, patchable (no sidewall nonsense) and fixed it FREE OF CHARGE. I have purchased tires from America's Tire, Menifee, in the past and will definitely return for my next purchase. Their customer service is second to none.
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November 2023 by Joe Ranger
The only tire place I know of that has a dedicated line to check your tires and air for free, polite and professional. Helpful when asked questions. A great place.
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November 2023 by David F.
Been getting tires and related services from various America's Tire locations for many years. This review pertains specifically to the Menifee CA store where I have done business for about 10 years now. This is a very busy AT location and I wouldn't be surprised to see a second Menifee location open before long.The staff is always friendly, professional and competent in what one expects from a tire sales and service facility. The pricing is competitive, and if they don't have your particular tires in stock, they can usually get them in a reasonable time frame. Up to this point, I heartily recommend America's Tire with five big stars. That being said, it seems this AT overbooks appointments causing unanticipated delays in getting in and out in a reasonable time.On my most recent trip, I made an advance online appointment for a tire rotation and rebalance job.I arrived exactly at my scheduled time, and waited in line for about 8 minutes before an associate greeted me at the counter. I confirmed the services needed and was invited to have a seat in the waiting area.There is currently some remodelling underway in the showroom so the waiting area has been reduced in size by a third leaving but 10 chairs and four stools to accommodate waiting customers. Additionally, the restrooms are not in service so one gets to visit the porta-potty outside in the parking area when duty calls. After a five minute opportunity to stand in the full waiting area, a chair became available and I promptly filled it. I could see my car sitting in the parking lot outside and when someone went out to bring it inside, 45 minutes had passed from my pre-set appointment time. Ugh!Another thirty-some minutes passed and I received a text telling me my car was finished. I went to pick it up from the technician and upon giving it a quick inspection found one of the tires had been marked with chalk to differentiate it from the other three for some specific reason. Was the chalk correctly cleaned off when the job was done. No.Additionally, I have custom wheels with a set of matching chrome valve stem caps, and noticed one of the valve stem caps had been switched for another non-matching style. Since my previous five star rating above, America's Tire has earned themselves but two stars for the above mentioned reasons, giving an average summary of three stars overall.Maybe if/when another AT location opens in Menifee to take some pressure off this one, things will be better.
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November 2023 by Tanya A.
I was contacted by Dan the manager at Americas tire in menifee! He was very sincere & apologized for the issues they had on their part with our billing. He was super prompt & was contacting me daily to ensure things were getting resolved. After speaking with Dan I wanted to update my review. Things have been fixed & corrected appropriately and I appreciate his efforts in helping us out! Thanks Dan!!
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November 2023 by Pooh M.
This location has the worst customer service. They need some new management. Standing in the store for 15 mins without anyone even acknowledging your there. Manager gets off phone and goes straight outside no welcome I'll be with you in a bit. Just bad business i walked out and will spend my money somewhere else
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October 2023 by Curtiss Armour
Talk about going above and beyond quality service. Tim at American Tires stopped what he was doing to attend to me and my family of 7 aid to keep us safe on the road after a experiencing a slow leak. We were just there for air but he suggested to me that his team take a closer look at the tire only to find a nail in it.The response time was amazing and the wait time without an appointment was impressive. If you can read this Tim me and my family appreciates you for what you did.
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October 2023 by Mark Matthews
Great deals - not only did they price match Costco (free install), they included the warranty certificate too!Use their credit card for an additional 5% off!
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October 2023 by Alec Luna
DANIEL is the man!I lost my lug nut lock key to my 2017 Chevy Cruze and I called a bunch of mechanic places telling them my problem and they wanted to charge $50-$100! I called Americas Tire and told Daniel my problem and he said come on in and i’ll do it free of charge.That is what i call customer service. Will DEFINITELY be coming back because of him
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October 2023 by Pamela
The young man checking tire pressure was very nice but what they don't do is check RV tires with 1/2 size. My RV is classic Lazy Daze and Not a commercial vehicle, beware of this company..
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October 2023 by Dana L.
Need your tires rotated? Need a flat fixed or nail removed? Then, don't buy your tires from this place! Though the prices are competitive with other tire places like Costco or Sams, the quality of follow up services AFTER you buy your tires really sucks. Even after I made an appointment to get my tires rotated and showing up on time, I was told how busy they were and my wait time would take 2-3 hours! Yup. That's right. 2-3 hours wait time just to get my tires rotated. Lol! I ended up taking my car into my local mechanic to get my tires rotated. Thanks for nothing American Tires! Next time I need new tires? I'll go back to Costco. This place is just way too busy and way understaffed.