Pet Stores near McKinleyville, CA

“Very kind people. I acually sell gs cookies here, and the people at the front desk always helped us with getting into our spot. Love their cat too. We acually get most of our pet care stuff there. Def recommend ;)”

“Was there checking out the animals up for adoption the staff were ALL AWESOME informative and the place was Spotless & clean so were all the pet areas the pets seemed contented ?”

“--High quality food, toys and treats. Customer loyalty program and other discounts. --Their own local raw food last i heard! To expensive for me but glad it is happening and compared to other raw i bet its a good deal. --Web site is excellent and email receipts are convenient. --Don't get there just before closing unless you are gonna be sure to be out the door by 6:01 or better yet a minute sooner. Check return policies carefully as they are a bit rough when it comes to customer service. Granted much customer service in US has been over the top, customers demanding and pay low, though starting to correct a decade or so ago; covid sped that up and also made small business ownership more stressful and perilous. That said, they have many times been impatient and not take responsibility for confusion that they could lessen and/or caused their own signs/communication/policies as well as just realize for many is part of pet care in general these days and treat customers a tad condescendingly..but they are very knowledgeable and conscientious at their core. Bought a collar and a tag there and person didn't notice tag wasn't going to fit the collar nor did i and after the tag was engraved I had to resort to twist ties to keep it on. As someone else noted they didn't mention appointments needed for bath but both instances just mean they are going to go the extra step so if you are used to that or foggy brained like i am then be alert....often free coffee there! --Dog toys have been absurd for so long...they destruct often in minutes for the price of a full meal for a human dining out. I wish all store owners would stop pandering to that but then many customers likely would still come in asking for something cute that won't last. --Nor Cal Pet Supply has been a kinder gentler store with a tad better prices (perhaps due to location in McKinleyville) and they help with adoptions but further from me and staff not always so knowledgeable whereas HPS just have to press a bit and someone there will have lots of knowledge.”

“I am in a wheelchair and the employees at The Arcata pet supply were very helpful and they made me feel very comfortable. Also, my kitties are very grateful that they are always in stock with their favorite kitty toys”

“Took my almost 2-year-old pittie here and it was first time going in a store, and the customers coming out pushing the carts seen how scared she was, and they stopped pushing because they thought she was scared of the buggy (she was scared as it was a first of many things & smells). Thank you ladies so much for the respect of my girl and not being afraid of her or judging her. To the gentleman inside the store who was so friendly and got down to her level, once he petted her, she was happy. The pet wash was awesome and I appreciate the towels, soap and all the extras to help our 1st experience go without a hitch. To the young woman who was already washing her great Pyrenees, her soothing words, and sharing treats with Gigi. To the team at tractor supply who were awesome and thank you for your help.”