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January 2024 by David Garcia
Don’t do business with them. The owner said he could do a 501-c3 for our non profit. But when I contacted the iIRS if they received the paperwork, IRS said they never received anything from filings the 501 C-3. We confronted the owner and he can’t handle confrontations. He just claimed his blood pressure was going up and all this b.s. on his health. He pocketed the money and who knows what he did but was was caught in the end. If you value your money and time go to a reputable business. They are crooks and got caught. He eventually filed the paperwork after a year. Which is after he was confronted. Please be careful with the main thieves. Do your research.
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April 2023 by Cristobal Nieves
They treat you like family there. I have been coming here for about 30 years already. I would recommend this place to everyone. In fact I have.
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March 2023 by Droopy’s Tattoo shop
Great place to get your taxes done ✅ Ask for Fernando ??
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February 2023 by Dianne N.
I walked in by referral, I was directed to Sergio and may I say he is amazing, he helped me understand somethings I never knew I am definitely coming back to him next yr It's a wonderful environment it's a family, friend business and there all amazing I definitely recommend this place
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February 2023 by Luis Diaz
Don't listen to negative reviews, I've been doing taxes for almost 20 years and so far never had any problems. I won't tell you I recommend this place but I sure can tell you to experience it for yourself. They've been great to me.
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January 2023 by Beatriz Q.
I live in Long Beach and have been driving to this office for my tax needs. Tony corona has been my tax preparer for about 15 years. I make an appointment 8 am for a Saturday and I'm in and out pretty quickly.
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August 2022 by Steve H.
These guys are awesome. Sergio helped me out this year and he made the process a breeze. He is very polite and knowledgeable. I gave him different scenarios to work with and he was happy to answer all of my questions. Will definitely be seeing Sergio next year!
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May 2022 by Selena Mendez
If I could give this place 0 stars, I definitely would. Do not get your taxes done here! The receptionist is rude, has no patience, and has a bad attitude. If you do not like people, then do not work with people! She has horrible customer service skills. She is literally just a receptionist but acts like she owns the place. Now, she has her daughter working here too. The person who did my taxes was Isabella. That “lady” is just as bad, she charged a larger amount than what I remember, and when I asked her about it. She gave me so much attitude saying that the prices went up. Also, she kept doing a hand gesture for me to hurry up my sentences when I was talking to her. When she was printing my paperwork, she and some other co-workers were talking about a client! How disrespectful and unprofessional is that! This is the worst place to get your taxes done, do not come here.
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May 2022 by April R.
I love this place, John is the absolute best. No one has ever made it so easy and worry free. Will be coming back every year to do my taxes, hopefully I won't be late this time
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May 2022 by Frida K.
If I could give this place 0 stars, I definitely would. Do not get your taxes done here! The receptionist is rude, has no patience, and has a bad attitude. If you do not like people, then do not work with people! She has horrible customer service skills. She is literally just a receptionist but acts like she owns the place. Now, she has her daughter working here too. The person who did my taxes was Isabella. That "lady" is just as bad, she charged a larger amount than what I remember, and when I asked her about it. She gave me so much attitude saying that the prices went up. Also, she kept doing a hand gesture for me to hurry up my sentences when I was talking to her. When she was printing my paperwork, she and some other co-workers were talking about a client! How disrespectful and unprofessional is that! This is the worst place to get your taxes done, do not come here.
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April 2022 by Christel Perez
I went for the first time ever to do my taxes at this office I should've known better, someone is even saying they are not accredited. No help at all just dismissing and confusing customers when they're the ones inputting incorrect information. If they have random people who don’t even know what they’re doing why are they open? Definitely do not recommend to anyone especially people they can take advantage of.
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April 2022 by Centik W
Best in the city. Hands down!!! . Quick and self explanatory.
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March 2022 by Christel P.
I went for the first time ever to do my taxes at this office I should've known better someone is even saying they are not even accredited. No help at all just dismissing and confusing customers when they're the ones inputting incorrect information. Definitely do not recommend to anyone.
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March 2022 by yeni carbajal
I recommended John to my family because my experience with him from 2010 - 2016 was very pleasant but my family left his office offended and disgusted, upset with the way he treated them and now I want to tell everyone to please do not go to the Castellanos income tax service . John spoke to my family like if they were criminals, it is not up to him to say who is and who is not worth of anything who made him jury and judge to say that someone doesn't deserve anything in return when they come to you for help and guidance and for john to act so cocky and condescending its horrible. John how to keep his personal opinion to himself as well as he should learn how to speak to people especially customers. what john did was very unprofessional of him. I am pretty sure nothing is going to happen to john but I do want to worn the public to look somewhere else to do your taxes.Better Business Bureau is showing as they are not accredited by BBB .FYI
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March 2022 by Kevin Lopez
Don’t trust this place they do anything to bring in people including fraud I paid for all my wife’s stuff bills I have receipts and they choose to make her head of house hold? This is fraud and I will be taking legal action. Do not come here.
