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October 2023 by ChefABoy
I came here on 10/28/2023 Saturday morning when they opened.There were 2 cars in front of me waiting for oil service. I went in to get all 4 of my tires replaced. They go in order for whoever gets there first for both lube and tire service. I got there at 7:15am and got chekced in aroudn 7:30am. My car got serviced at about 8 am. My car was finished at 9am. When I got there to pick up my car, the service tech told me my car was ready, but they didn’t put it in the system yet. It took them about another 15 mins or so to have the service tech who worked on it to put it in the system. The staff is nice and friendly, but they are really slow at communicating with one another. I really hate the fact that most of the employees were not happy or pleased to be there. There’s need to be more sense of urgency. If you really hate your job that much, you shouldn’t be working there, especially in this kind of service. They did get my car done in a timely manner though. Beisdes the hassle of communication and wait time. It was an okay experience.I got 4 new tires for my Prius for $380 with the insurance.I believe if the employees smiled once a while and more friendly, it would overall be a better experience. They do ge the Jon done though and I’m always happy with the service !!
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October 2023 by Tong Moua
Had a flat tire today. Brought my car in with the spare tire. The vehicle maintenance employee couldn't patch my tire. Thankfully the tires on my car I bought from Walmart and with it, the $10 road hazard warranty. Dodged the $130 new tire cost and ended up paying only a $10 for a new road hazard warranty on the new tire replacement.
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September 2023 by Shannon
I had an appointment at 11 a.m. I showed up on time and waited an hour. Nobody checked me in or communicated anything to me. I wasn't acknowledged whatsoever and just sat there. For an hour. With two cars still ahead of me so God only knows how much longer I would have had to wait to get two tires mounted, something that should take about 20 minutes. What was the point of an appointment? I decided to call a shop that I used to go to in olivehurst and they said I could bring my car in right then so I left walmart and had my new tires put on within 15 minutes. I should have just gone elsewhere in the first place. First experience with walmart auto and never again.
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August 2023 by Carlos Vargas
The guy that helped me was very friendly and kind but I waited 2.5 hours for a tire patch up. Then they told me I need to replace my tire and looked at my tire options. 2/3 options they gave me weren't in stock. Only the most expensive option was. I said nevermind and just left. It was really just a waste of time. I hope they do get more staff to speed up the process.Service: Tires
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July 2023 by Pelican Flocko (Baby boi)
They don’t do certain cars I got a BMW they was hating
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July 2023 by Jason Zumalt
There was only four cars in front of us and we waited almost an hour and they only finished two cars and were busy changing tires. So we decided to leave and go somewhere else. I would not recommend getting my oil changed here unless you had all day to wait. The oil change opens at 7 and it took them almost a half an hour to get all the tires moved out and everything set up before they even began to start bringing in the first couple of vehicles. It was very poorly managed.
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June 2023 by Peter Brown
Oil change took a while for server, however there were 3 cars in queue plus the two actively being serviced, so it makes sense. Overall, they get the job done for cheap. Spending <$60 for oil and oil filter change is very nice.
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June 2023 by Frances Colston
My car better not be wrong with it is getting warm will check under the hood when I get home.
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April 2023 by Tyler C.
Only reason this doesn't get a one star review is the price - it's about 1/2 the cost of jiffy lube and cheaper than other shops in the area I've looked at. If you have anything to do at all during the day, don't plan on coming here as they are THE SLOWEST SHOP EVER. They say they open at 7am, which you would assume means they start helping customers at 7am, right? Not this place. That's when they start getting the shop ready. If you talk to an employee before 8am buy yourself a lotto ticket because you're extremely lucky. If you do any grocery shopping while you wait, don't get anything frozen because it'll be melted by the time you get your car. The only thing they have going for them is the price.
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March 2023 by Zaki Amani
The wore place to change oil for cars it takes more than 5 hrs and I can see the workers are very slow and lazy
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February 2023 by Tina B
I have never had a bad experience here. Get my oil changes, tire rotations, and tires here.
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November 2022 by Francisco Ortega
Went to get an oil change about a month ago. A few weeks ago I noticed oil drops on my driveway, so I checked the undercarriage and saw it was coming from the oil filter. It was very loose. Not only did they take 2 hrs to change my oil (only 1 car ahead of me) but they didn't tighten the filter. The crew there is more concerned with chatting with each other than caring for people's vehicles.
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October 2022 by Eric S.
Service takes a really long time and things can get tense back there. Many angry customers which makes the staff defensive. If you are patient, things will calm down and you will get serviced.Service: Tires
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October 2022 by Arnulfo Murillo
Just for an oil change on10/03/22 at exactly 5:00pm there were no cars in the oil Lube bay I was the first car there I was excited. There were 4 line techs working standing around, I thought I'd be out in 30 minutes max. Ended up leaving at 6:55pm the workers there need motivation I've been there in and out within 25 minutes sometimes but the past few visits it's really gone down hill maybe management needs to motivate their workers in not being lazy. Not only that I had gotten the better oil change with the Quaker synthetic and got written up for the good paying $10 more, them saying I got the high mileage service when the oil was just plain synthetic.Service: Oil change
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October 2022 by Arnulfo M.
Just for an oil change on10/03/22 at exactly 5:00pm there were no cars in the oil Lube bay I was the first car there I was excited. There were 4 line techs working standing around, I thought I'd be out in 30 minutes max. Ended up leaving at 6:55pm the workers there need motivation I've been there in and out within 25 minutes sometimes but the past few visits it's really gone down hill maybe management needs to motivate their workers in not being lazy. Not only that I had gotten the better oil change with the Quaker synthetic and got written up for the good paying $10 more, them saying I got the high mileage service when the oil was just plain synthetic.