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December 2023 by Leia Chagolla
D I d not want any new clients.
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November 2023 by Debi Allen
I have been with Allstate for many years. The customer service is excellent!!!
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October 2023 by Victoria Callaway
Cynthia was incredibly cold hearted and lacking empathy when my mother inquired about the rise in her rate, Cynthia blurted out "well, you're a widow now, we offer that discount to married couples" as if she had forgotten she lost her spouse. Cunthia was incredibly rude and encouraged us to seek other insurance, which we did.
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September 2023 by Shawna Childress
If I could give a 1 star I would. I called and they told me they would give me a call back and that was this morning and I need insurance today so i just went in. Once I had got there, there was a sign on the door saying they would be back at 3 so I waited the 20 mins for them to get there and once they where opening up the 2 lady's said hi how can I help u while opening the door. I then told them I had and they never called me back so i decided to just come in. The lady seemed to get Irritated with me after I told her that and then told me we're not accepting any new policies right now. but that's not what they told me over the phone. That lady needs an attitude adjustment! I don't understand if that was true why didn't they just say that over the phone. Not only that since when do insurance companies have a limit on new clients?
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December 2020 by Randy Jones
Great customer service
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December 2020 by Priscilla Angelique
They take good care of their customers and even sent me a check in the mail during COVID
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December 2020 by Jerald Wallis
He never returned my phone call I don't know how was I have yet to meet him
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December 2020 by Bruce Walter
Emailed for a quote on term life insurance and never heard back.
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December 2020 by Terry mynhier (TM Travels)
Great people great customer service great prices
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December 2020 by shawn stover
Both Greg and Kyle deliver top notch customer service and go beyound. Kyle helps me every year with my landlord with renters insurance and delivers nothing more than TOP NOTCH SERVICE! I just can't stop saying TOP NOTCH and if you don't believe it I highly recommend you give them a call and see for yourself. You TRULY are in GOOD HANDS w/ Kyle and Gregory. Thank you guys for everything!Your loyal customer,Shawn Stover
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December 2019 by Jim Teasley
The easiest insurance representative that I have ever had. They are professional, think of all the right questions to ask, and they listen. They are just great and I recommend them to anyone and everyone.
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December 2019 by Chris White
Greg and Sylvia have been so helpful for the past decade with me. They later attention to my changing needs, and situations and are always looking to help me !
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December 2019 by Naomi Hayward
Because he couldn’t help me he was rude... didn’t appreciate that!
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December 2019 by Grace Smith
Insurance YOUR way. Some people may think that Allstate is kind of expensive but I'd reather deal with a helpful, honest agent than other companies that don't back up their policies(atleast 2 others I've used). I've had to adjust my policy more than 5 times in one year and Gregory Engelbert's Allstate Agency is top of the line in friendly, helpful service.
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December 2018 by alma rodriguez
Love your service and very kind people so easy to take care of problems.