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May 2023 by oqueli aguilera
Good good.
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December 2022 by Oliver Asberger
Ridiculous, one teller and one other employee working. Be ready to wait forever to get banking done.
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November 2022 by Kristin Turner Stephens
Would be awesome if they have a drive up ATM.
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March 2022 by Kristen Rivera
The can help with anything except their own pre paid services??? This make absolutely no sense to me.
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March 2022 by Lyssa Lopez
Went in yesterday and the bank atm gave a fake 20
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February 2022 by Lee Manning
The 3 stars are strictly because services and staff are good but omg this place smells like straight urine inside the lobby. They could clean better and also give it a face lift, the interior looks dingy and drab.*Update* Response from BOAResponse from the owner 2 days agoHi Lee, We are sorry that we did not meet your expectations. Your feedback is very important to us and will be shared. ^Annette- I would hope a clean and inviting environment is a basic expectation (not just mine) for any existing account holder or potential customers, this canned response is pretty sad for a financial services institution like BOA.
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October 2021 by Dawn Bridgeman
You can never get ahold of anyone on the phone,tried for over 30 minutes... their hours are ridiculous..I will be closing ALL of my accounts by years end..
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September 2021 by Shawn T.
I have been to this bank three separate times in the past two weeks to conduct business. I have not had service for the past three times I've been here! There is always an excuse why they can't serve business customers or someone's on lunch and you'll have to wait till they come back! When they do come back they can't see you because you don't have a reservation. Totally outlandish!
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April 2021 by Dallas Harper
It hasn't been open in over a year
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February 2021 by Gary
Bank of America will charge you charges for having charges because the hidden fees had fees that weren’t paid? They will rob Your Money! Out of your account and leave you with nothing and then take more!
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December 2020 by Kayla Rinehart
I went in to cash a Bof A check I received from a client I did work for. First I was told I would be charged $8 to cash thier own check because I only had an EDD account thru BofA so apparently I'm not considered an account holder. I agreed to pay the fee, the teller took my ID and the check to the bank to call and verrify it and after about 10 min she came out and returned the check and said she wasn't able to help me and I should call the written of the check and they could explain why. So I went to the parking lot and did so. While I was in the phone with the wife the husband (who wrote the check) got a call from the bank who proceeded to tell them I had just been there and they couldn't cash his check because I have a history of bouncing checks. This is the first Id heard of this. I've never bounced a check in my life and never had an issue cashing checks before. You can imagine how embarrassing that was for me and what an inconvenience it is now to get the $500 that's owed to me. If I was the reason the bank wouldn't cash the check why couldn't they tell me that at the bank? I guess it's the banks policy to spread lies about there potential new clients and be as unhelpful as possible.
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July 2020 by Lily Dasilva
I opened an account on line. Deposited my money and two days later my account was closed . And not by me. Called and sat on the phone over 5 hours total, got a rep who put me on hold. Then the snswering service came on and disconnected me. Won't let me access through my on line account. That isn't my idea of customer service. More like disservice.
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July 2020 by David Gurian
Very disrespectful service. Cashed a check, and asked for 100’s. Well, the lady that cashed my check told me that they didn’t have 100’s, and that I “should go and ask another bank to order them.” If they want to act like this, fine, I’ll take my business somewhere else.
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June 2020 by Real Person
My favorite stop after get a check
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May 2020 by Fran Magel
It's okay sometimes I see in their the staff to chit chat with each other and I'm waiting and I'm waiting have old home day in the break room not up front where customers can see you
