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February 2024 by Roxanna Bevins
First I would like to start by saying, their deals are bogus, they will sell you one their plans and later switch them on you, you will be paying into a bill that you were told would drop after 6 months or so and when call to sort out your bill they will say they never heard of a promotion like that and apologize and tell you oh well sorry. To be honest I don’t know what kind of service I’m paying for because it’s really no better than metro, I’m half tempted to just pay off the phones and go back to metro, they’re overpriced and not worth the headache.
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February 2024 by travis cotton
I bought the Z fold.because it looked cool. The screen stopped working randomly yet I have to pay 275$ to have it replaced when it's AT&T's product that failed. Terrible customer satisfaction.
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December 2023 by Sahil Narwal
I came here to pay my friend bill , he refused, we can't do it and who else will? Please don't come to the store, don't waste your time, they don't work, they take free money to work here.??
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October 2023 by Guy Lynn
Very Very disappointed in AT&T customer service. I am now on my 20th call to try to get an issue fixed. They say they will call me back- and DO NOT. They accidentally hang up. They disconnect me. They refuse to transfer me to a supervisor. No one knows what they are doing anymore
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July 2023 by Francis Poulain
Isis is a young employee who will help you in a flash, zipping through the painstaking AT&T apps and all the various options. A model employee, fluent in Spanish on top of it!
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May 2023 by Bryan Johnson
Isis and Maria were very help in getting my account set up with overall protection today. The manager has trained the very well in the area of handling a customer’s needs and concerns. Thank you very much girls, won’t shop anywhere else.
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May 2023 by Cheryl Spriggs
They are wonderful, as usual! The team went above and beyond to make sure everything worked !!
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March 2023 by J G.
Absolute garbage. They were unable to port a phone number, the phone was never operational. I had just moved and it was hugely disruptive not to have a phone. The woman who works there could not care less, AT&T tech support are incompetent and the company now insists I owe hundreds of dollars for a non functional phone that I returned. Garbage company, garbage staff.Update, as per the owner response to my Google review, I emailed the address suggested and received no response. To warm other customers, attaching a copy of my bill as well as the usage data that the customer service representative finally provided. I was billed $202.61 for a phone that I had less than one week. The total data usage was:5 calls, 0 of which were completed, only going to an automated message saying the number was not set up2 texts, also unsuccessful1.25G - likely an output of the setup process because this phone never workedAdded bonus, because I cannot access ATT.com due to the account being closed, I had to pay by phone for an extra $5, bringing the grand total for never having a functional phone to $207.61.My advice to the people of Marysville, be very cautious with this AT&T, I deeply regret ever attempting to set up service here.
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March 2023 by Crystal Abram
The lady named Elva there Is very knowledgeable and patient. With great customer service!!! Thank you
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March 2023 by Michele Luster
Janessa was so helpful and knowledgeable. Very friendly and knew about the different phones and helped me pick one that was the perfect fit for me.
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February 2023 by Leann Boyd
I honestly forgot the girls name but I think her name was isis she was super helpful today with my phone she was very patient and did everything she could to fix the problem I hope you see this girl you are fantastic thank you so much for the help i appreciate it so much!!!
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February 2023 by Aaron Rose
Isis is awesome, she put up with me and my wife’s detailed questions and helped explain all of the details to make it easy for me to get my son a new phone for his birthday. And I will be back to get two new I phone 15 pro max as soon as they come out this year i hope.
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January 2023 by Elva Johnson
The name says Elva, but this is Chill Time Inc CEO Bryan. I received excellent customer service from the staff with the setup of my corporate account. Maria was very assistive during and even after the process with account setup. Thank you very much.
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January 2023 by Brian Rose
Stay away from ATT! They will rip you off!I'm done with this company! I've destroyed the phone, and I'm not going to pay for the service anymore. I can't even pay my electric bill this month because of this mess! Very sad, and upsetting.Do yourself a favor, and stay away from AT&T! I'm done. Never again.
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October 2022 by Darnell Mac
I have to say Mrs. Janessa was a wonder outstanding employee. She is very knowledgeable and helpful. Her technical skill for troubleshooting my phones and getting me out the done with the best plan for my dollar.Come see her anytime and tell her Mac sent you!
