Victra is a Verizon Authorized Retailer in Martinez, CA, striving to create the best possible experience. The store is clean and in a good location. Staff are knowledgeable, dedicated, and provide excellent customer service. Consultants offer a full range of wireless devices and plans, explaining them very thoroughly, including all the perks. They are helpful, communicative, and not pressuring. They assist with setting up new phones and use their knowledge to better assist customers. Staff also inform customers about promotional deals, such as 5G internet, which can provide significant monthly savings. The experience is trustworthy and fun, leaving customers very pleased and likely to return with their family.
Jacob & Kristofer are legends! Both helped make upgrading my phone extremely easy. Great product knowledge & customer service!
July 2024
My sales rep Jacob B. was very knowledgeable and helped me with every question I asked. Would recommend his service to anyone! Thank you Jacob for helping me get my new phone set up! You made it very easy for me!
May 2024
The representative did a great job finding me the best deal on a new phone.
