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October 2024 by Sugi Hendric
A coin to wash my medium sized dig is 15 bucks and lasted 25 minutes, plenry ti soap. Rince and blow dried my dog with leftovers minutes
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September 2024 by Zaira Sanchez
Cleanest pet food Express in the area. They have a lot of great add ons when washing. And this location has a timer~ no more guessing how much time is left.
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September 2024 by Michele Crume
Review: Exceptional Service at Pet Food Express - Martinez
After a visit to the vet, we were advised to switch our 3 month old boxers food, and I found myself feeling overwhelmed by the options available at several pet food stores. The sheer number of brands, ingredients, and dietary requirements was too much. I gave up and decided to try again the next day!
My perspective changed when we walked into Pet Food Express in Martinez. From the moment we stepped through the door, we were greeted by friendly employees who welcomed us warmly, the initial impression set the tone for an enjoyable shopping experience.
After a few minutes of browsing the food selections, Christopher, a remarkably knowledgeable staff member, approached us. He asked if we needed assistance, actually Christopher said, "do you know what you're looking for or is there something that I can help you find?"
I shared the information from our vet, and in no time, Christopher was walking us through all the food options that matched the recommendations of our vet! Not pointing out, not try this or try that actually walking us through the food options that met the vets recommendations!
His depth of knowledge was truly impressive. He could explain not only the different products available but also the specific ingredients and their benefits. I found myself standing there, amazed at how easily Christopher rattled off details like protein percentages and ingredient sourcing. It was reassuring to have such expertise guiding us through the decision-making process.
Christopher also informed us about promotions, like the buy 3 get the 4th free deal, which encouraged us to explore the various toys and supplements available (which we wanted to buy anyways!).
By the end of our visit, we felt confident about the dog food we selected for our new Boxer puppy!
This experience transformed us into lifelong customers. Not only did we get the puppy food we needed, but we also gained a reliable resource for any future pet care products. I wholeheartedly recommend seeking out Christopher at Pet Food Express if you're in Martinez—his dedication and customer service truly deserve recognition. If he isn't the manager, then he certainly has the qualities that make him a standout leader in customer experience!
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July 2024 by Jd Bence
I love the people who work there. Verry friendly.
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July 2024 by Brooke Rogers
The staff here were incredibly friendly and helpful. We came for the shot clinic and next time will be staying for the shopping experience. This shop has a good atmosphere and is kept clean. The self serve bathing stations are a great addition. Thank you to the staff (both from the clinic and store). They really were stellar.
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June 2024 by Jo Tsutsui
Love their buy 3 and get the 4th one free kitty litter
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May 2024 by Chris
It's a nice place. Staff is super friendly and knowledgeable on the products they sell.
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April 2024 by Jeremy McEntire
Love the dog wash. Staff is friendly and helpful. Dogs love the treats.
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March 2024 by Norma Campos
Super nice! Had a bad experience at a different location and came to this location, and had an amazing experience!
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March 2024 by Cris Kiki
The employees at Pet Food Express are wonderful and knowledgeable. Friendly and helpful. I have been satisfied with all their locations
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February 2024 by Joseph Stillings
Community Concern For Cats, puts on an adoption event every Saturday except for the 3rd one each month. They have a team of Selfless people who loves cats. Unfortunately all adoption organizations are over ran with cats. So if you are considering adopting or even fostering a cat or two check out Community Concern For Cats adoption event at Pet food Express 500 Center Ave Martinez, on Saturday. The team there has so much experience and love for these cats you can't go wrong.
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February 2024 by Calistro Collins
Nice and helpful people work here. Always an easy quick stop!
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December 2023 by Jeanie Smith
Always friendly and helpful staff!
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November 2023 by Christina Davis
The staff are VERY helpful
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November 2023 by Cindy Hampton
Wow so expensive its nearly 2x more than petco
