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“Broke my iPhone 11 screen’s glass completely late this afternoon, and iRepair Cell & Tablets was one of the top rating repair store nearby. Since they closed Sunday (and it’s Saturday today), I called to make sure they have part and can accommodate my quick drop in. I arrived 15 min before closing, and the store owner (named Yama) quickly got me in and out in less than 10 min! He was super friendly in person, and also when I called him beforehand. My iPhone screen look and feel like new and as responsive as OEM part. Would definitely come here again if any problems with my electronic devices!”
“Protect this man at all costs he is the most honest helpful person I’ve ever met in my entire life and he has saved us from lots of having to buy new phones. My family is constantly breaking things. It is so refreshing to be able to have a trustworthy honest business to go to. they just don’t make businesses like this anymore. If it’s not worth fixing, he’ll let you know and his prices are reasonable and he is super quick. I am so happy to have him in downtown Martinez so please give him your business and keep him around. My family needs him.”
“I had a great experience at Repair All. Albert was very friendly, knowledgeable and efficient. He fixed the screen on my IPhone 14 Pro so it looks like new! The price was very reasonable and the repair took less than 1/2 an hour. I highly recommend this store, if you need help with your phone.”
“ALL of Your Staff were SOOOO "Polite, Professional, Pleasant, Happy" & MOST Willing to Serve Me/Take Care of My Needs. All 3 of them were "OUTSTANDING!"
I Give this Store & All of Them a 10+ Out of 10!!!
Thank??You!”
“Robert was awesome he went above and beyond to make sure I walked out with an activated phone after spending 3 hours texting att customer service app people . I was frustrated and annoyed getting no where with their chat representative. If Robert would not have asked me if I had signed in. My wait would have been a few hours.
ATT needs more people like Robert.. He's very professional, polite, and prompt making sure his customers are not waiting to be helped a long time. There were 4 other employees that were on the same shift 2 of the girls were either new or just didn’t care about their job. Anyhow, I appreciate your help Robert!!!
Ps. The music wasn't that bad. Haha!”
“After spending quite a bit of time at a dedicated Verizon store with a sales associate who had a snarky attitude and who made me feel like I was unintelligent, I left that store. A friend of mine said she had excellent service at another store, so I went there the same day. I experienced the exact opposite at that retail store. Ali was friendly, patient, and helped me figure out the best phone solution for me. His co-worker was just as friendly and informative. I came in for a phone and left that store with a phone, a case, an Apple watch, an iPad, upgraded insurance coverage, and more. Ali helped me set everything up and I left with a smile on my face. Thanks, Ali.”
“Well, I was calling around for information on Wi-Fi a month or two ago and I talk to this nice gentleman. Sergio and I took his number and then I called him yesterday because I was ready to do your fiber optics and he was really great. He was amazing. He did everything he needed to and then some. He also let me do things over the phone so I didn't have to stop my day and go to the store.”
“Spent over 3 hours last night on the phone with Verizon tech support and they were unable to totally solve the problem. :( Went to the store today and Ethan was amazing, very knowledgeable and extremely helpful. Friendly, professional and just a great guy. Thanks Ethan!!! :-)”
“Our overall experience was amazing. Mason, who was the person who helped us, was very cordial and helpful and had good insight to what would best fit us and where we could benefit the most.”
“Freshta is amazing - spent over an hour helping me close a landline account that gave her a run around. She had patience, poise, and competence through the whole tedious ordeal.”
“(Translated by Google) I liked the attention Jannia gave me, very patient, even though she was busy with the clients, she helped us all, thank you very much! I would definitely go back to this store(Original)Me gusto la atencion que me dieron muy paciente Jannia apesar de que estaba ocupada con los clientes a todos nos ayudo muchas gracias.! Definitivamente volveria a esta tienda”
“I can't say much about this store itself. But I will be talking about my experience with switching to cricket wireless. It is amazing! I am so happy now. I have 3 lines with them and I was able to move my phones to them. I can't recommend them enough. Very happy customer!”
“Ordering my iPhone 15 Pro Max White was a big pain. I had originally ordered same day pickup at the Danville Location and ended up canceling my order due to the bad customer service i had gotten from the danville site. I had eventually reordered the iPhone and ordered same day pickup at the concord/sunvalley mall location. I had waited the whole day with both call or email. So i waited another day and decided to go in person and was warmly welcomed by Roger. Roger was a blast! He helped me get my iPhone that same day. Had a great time and was taken care of. Roger, i appreciate your help and I hope you get a raise”
“Assad helped me transfer from Verizon to Metro. I had previously gone to this location to ask how I could transfer and Assad was the same person that told me what my steps were. I did what needed to be done on my end and today, I finally stopped in. He was knowledgeable, friendly, and helpful. Oh, and he speaks Spanish for those needing assistance in Spanish.Thank you, Assad!”
“Abdullah was very attentive to customers and my needs of a new screen protector/case for phone. Abdullah has excellent customer service and professional screen installation. Also gave me a discount on my bill. Much appreciated and blessings to this location.”
“My Samsung zfold just stopped working the screen went black. I was gifted a 12 max pro iPhone but it had a cracked screen. Called cell doc, and in 20 min it was a brand new phone.Thank you I will return again if my phone needs repair.”
“Zach at the Verizon store in Lafayette, CA is excellent! He made the process so easy! Professional and patient, he made the sign up process painless. Highly recommend!!”
“I want to give a shout out to Cynthia for her extraordinary dedication to her work! January 6th, I walked into the store, to take a number in line. The line was out the door, and of course I was in a rush to attend a class. I asked the customers in front of me to hold my place in line, and shopped Nextdoor. When I came back, I was next in line. Cynthia is an amazingly patient employee with incredible ability to multi-task. She was all alone working the crowd. Once I reached my place at the counter, she happily worked on my phone along with TWO other phones simultaneously. Cynthia goes above and beyond her responsibilities. Your company is blessed to have such a hard working girl! Give this girl a raise. Best of all, I wasn't late for the class I needed to attend across town. I'm so grateful for her diligence.”
10:00 AM - 8:00 PM
1521 Olympic Blvd, Walnut Creek
Mobile Phone Accessories
“Had no idea this location was even here! Glad we found it as we were able to walk over from Apple Store to get new watch set up with cellular (transfer from old watch to new watch). Dee went above and beyond with her customer service. She not only helped us to transfer the cellular to new watch but was able to correct the issue the service person caused (they cancelled our existing cell service #). Dee was quick to get things back in order for us and even offered to help set up the new watch to ensure it worked correctly right down to putting the new band on for us! She was so professional, patient and kind! Good service is hard to be found and she was absolutely a pleasure to work with. Thank you Dee!! You were so nice and patient. We definitely will drive back out to this location to have service she provided.”
“I went to the store on springs road, a nice man there named Dean was very helpful! He made my purchase affordable for me save me money and is very very nice! Thank you Dean”
“Emily is very sweet and helpful during my visit at Atnt. Best customer service I've had so far.hope she get the credit she deserves!!! Thank you, I love my iPhone pro max”
“Boost mobile is good. It just needs to be the first to offer top phones for cheap.
Something like this, something that will help the people and we're struggling. Seems like all of our utility bills just like nine times the regular price LOL so somebody somehow has got to cut some slack and make the cheap.”
“Every time I go into this store, the employees have great customer service. I’m an older millennial so they are able to answer a lot of my questions on gift ideas for kids in my family.”
10:00 AM - 8:00 PM
2390 Monument Blvd Ste B-2, Pleasant Hill
Mobile Phone Accessories
“I see that this store has a lot of mixed reviews. I can't speak on behalf of the customers or the employees, but I can let you know about my own experience at this store. I recently came in with 2 separate issues; one was about my phone bill and the other was my internet. Both issues were resolved immediately, and I even had my router upgraded for free as well as my site visit (150 dollar fee) waived. The gentleman that assisted me was David Escalante. Give this man a raise!”
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“My sales rep Jacob B. was very knowledgeable and helped me with every question I asked. Would recommend his service to anyone! Thank you Jacob for helping me get my new phone set up! You made it very easy for me!”