Bill's Ace Hardware is known for its exceptional customer service and friendly staff. Customers appreciate the welcoming atmosphere and the willingness of employees to assist with their needs. The store is well-stocked with a comprehensive selection of hardware, making it easy for shoppers to find what they are looking for without the hassle often experienced at larger retailers like Home Depot or Lowe’s. Reviewers highlight specific staff members, such as Eric, Victor, Ricardo, and Knight, who have provided outstanding help, whether it’s finding specialized screws or assisting with car maintenance. Customers feel valued and recognized, as employees genuinely want to help and create positive interactions. Many prefer Bill's Ace Hardware over other nearby locations due to the superior service and supportive environment. Overall, the store is seen as a reliable and friendly place for all hardware needs, making it a favorite in the community.
Bill’s Ace Hardware has the best customer service. They go above and beyond and would highly recommend shopping here.
October 2024
Staff is super friendly and helpful. Great to walk into a place and not have to look through the entire store to get help like at Home Depot and Lowe’s.
February 2024
They have it all ,and great service if you need help.
