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December 2023 by Saul H.R.E
They are thieves, especially the person who worked on Saturday, November 18, around 2 or 3 pm.
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June 2023 by Kalani M.
the dumb bitch with the piercings was no help and rude asf!! our gas was malfunctioning, the screen froze so we didn't know how much gas we had left meanwhile the gas was still pumping but pumping out faster causing the gas to spill out of the nozzle. i went in to tell her and she replied with "okay?" and proceeded to ignore me. never going here again.. wtf is wrong with ppl
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April 2023 by Cinnamon S.
Night cashier is extremely rude. When I came in he stared at me then rolled his eyes. When I got to the register to pay for my items he kept looking and rolled his eyes again; was clear I was not welcomed! I said absolutely nothing because I do not like conflict. I have never seen this man in my life, I don't if he's racist or just a very mean person but he definitely needs to be let go for his horrible customer service. If I could, I would give 0 stars!
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February 2023 by Chris Davies
SHOUTOUT to the woman at 7-11 on Alhambra Ave. In Martinez, CA... Man there's still good hearted people out there I apologize for bot catching her name but GOD BLESS YOU MISS... Top customer service, EMPLOYEE OF THE YEAR!!!! Just voted, be kind people, and pay it forward... #BLESSINGS #KINDNESS
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February 2023 by 1 BadAss B.
Do not get gas here pumps do not recognize your 7 eleven rewards and you get screwed no discount and staff does Jack sh*t about it. Lady says I'll take a note of it and let the manager know. Well how the heck does that help me get my discount?The staff the girl with glasses is rude and ignorant she wouldn't even give me donuts for $3 for free after I just dropped $100 in gas and no discount. Customer service sucks my a$$$This b*tch said to me after I said I left a Yelp review, doesn't bother me I still get paid. Uh, you work for 7 eleven, you are the face of a multi million organization at a time when people are getting laid off and that's your attitude? Potential employers you've been forewarned. This b*tch is so unprofessional she starts arguing with her coworker in front of customers how he was late because he walked in at 2:02 pm instead of 2:00 pm. Yet she isn't a manager and can't give me $3 donuts that aren't even fresh. Her a$$ should get fired
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August 2022 by Trevor Koga
The cashier, Karan, entered his phone number during my purchase and got the rewards points, even though I was typing mine in on the kiosk. He also doesn't offer the receipt because then his name will be on it as evidence that he's doing this. The perfect crime!
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July 2022 by Jessica O.
Entire ground/ pavement around pumps is filthy. It is quite gross. Why??? I contacted corporate and submitted a complaint. I received an email confirming they had received my inquiry and that someone with be in touch with me to discuss. A few weeks later I received another email stating that the case had been closed. To date, No one has contacted me.
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June 2022 by john mahin
They are getting better
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March 2022 by Isabella R.
Customer service is horrible from the owner . He was making a pizza and used didn't use gloves he starting cutting it after he just help a customer . hHe touch the corner of the pizza to fix it in the tray and put it to sell . I would never eat at this 7/11 that's getting sick right there .
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February 2022 by Breanna T.
Usually always friendly, have a great selection of slurpys , chips etc. This store is mostly just for the selection of snacks & they have a gas station area that's never usually packed. They have a bathroom as well when it actually works. Fountain drinks along with a big selection of cold drinks & some simple alcohol. They aren't really ever packed at least at night that's a great time to come and get your stuff / gas. Thanks for reading hope this helps !
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February 2022 by Katrina Carington
NO MASKS BY ANY EMPLOYEES day or night for at least 2weeks now. The sign on the front door requires people to be masked.. Store gets a 5 on supplies, a 3 on cleanliness, but a ZERO STARS on courtesy for the health of its customers. It upsets me because I have always come to this store and like several employees.
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December 2021 by Maurice Ajari
The always clerks are polite, smile unlike the clerks at the Golf Links store in Pleasant Hill.
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December 2021 by R R.
Yuck. I came in here for coffee and it was a train wreck. No lids. No chai. No matcha. No fresh coffee. Gross unclean area. Dried up spills.... Unbelievable.
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October 2021 by V Lucero
I do not expect 7-11’s to be top notch clean, but this location is just filthy. It’s very clear employees don’t even bother to mop at least once a week. It’s been accumulating for months.
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October 2021 by Ry F
Terrible customer service the guy put my gas on the wrong pump and when I told him he suggested that I was lying and didn’t want to refund me very rude I will never spend my money here again