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February 2024 by Constance Truggle
The girl who helped me was very knowledgeable and pleasant. Excellent customer service skills. And they had what I needed, and bonus because both pairs of shoes were on clearance.
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July 2023 by Rhonda Hurtado
Staff does a great job making customers feel welcome and supported.
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May 2023 by Baron von Preussen Bt.
This is a great show store with outstanding customer service. The staff here are very helpful with suggestions and they are very friendly. I have purchased Sketcher brand shoes as well as Clark and some other brands. Each time I have visited this location the customer service was outstanding and very helpful. Prices are reasonable and the selection of shoes is decent. Plenty of parking close by.Cyrus is always very polite and respectful. He remembers me when I come in and he is always ready to help with recommendations.
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May 2023 by Ricky P.
Will NEVER shop here again. The girl checking us out for my wife's $40 pair of shoes tells us if we apply for their credit card we can save 20% and we DONT have to charge it on the card if we get approved. So my wife did it and the girl goes and charges it on the card she just got approved for when she said we didn't have to. So weeks go by and we never receive a bill. We go into the store and ask them how much we owe so we can just pay it off. They supposedly "look it up" and we pay that amount. I believe like $55. Then months go by and we get a call one morning saying we owe $85 for late charges for not paying $5 that we still supposedly owed when we had THEIR EMPLOYEE looked it up and paid the amount stated. Long story short, we had to pay or it would affect her credit. Don't shop at this scamming place or if you do, DO NOT APPLY for their "credit card!!!"
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April 2023 by Patrick Dupree
Jennafer and Cyrus help us and they were amazing. I’ve bought 2 pair of crocs for my self and my wife from them and they are just amazing to work with. Jennafer went above and beyond for me with the return, with getting the right pair when I got the wrong size for my wife. The whole staff there is overly welcoming and makes it a pleasure to shop there. I plan on getting the whole family matching pairs of crocs just because the atmosphere in there. Jennafer and Cyrus if you get a chance to see this… I hope how you went above and beyond for us some gets a chance to pay it forward to you both!!!!!! 10 out of 10
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November 2022 by Tough-Critic O.
The customer service in this shoe store is incredible. The staff here are very helpful and very friendly. I recently purchased a pair of Skechers walking shoes that was recommended by the manager of the store. I also purchased a pair of Clark's slip on clogs for my Mother. The Skechers recommended by the the young lady are so comfortable even more so than my prescribed diabetic shoes. My Mother says the Clark clogs are also so comfy and very well made. This shoe store is terrific and has excellent choices for everyone's different styles and taste. Definitely recommend to anyone looking for shoes and good customer service.
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November 2022 by Michael J
Didn't have much. Prices not great for what they offer. It's the old adage, you get what you pay for.
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August 2022 by Jeanne Grobler
They never have my size in the shoes I like. Very frustrating
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July 2022 by Olga Orlova (O2)
Really appreciated the associate looking up my member number!
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June 2022 by JC Pali
Good tennis shoes for kids...Inflation because "Demoncrats" make products more expensive
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February 2022 by Allison S.
I drive to marina to go to this store for the second time even when there are stores a little closer to me, the staff is so helpful and greet you right when you come in. I knew exactly what I was looking for so it was a quick visit but props to the staff. They checked both the shoe sizes which some stores will forget to do. The store was lovely and clean and I will definitely return.
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November 2021 by Gage Ramirez
Worst place ever!!! Never have sizes and poor selection!!! Over priced for the cheap shoes in there just stick to the mall !!! Best bet if you don’t want to waste your time !!! And sirus the so called manager needs work !!! On training respect and customer service!
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November 2021 by Gary L.
This was the best shoe buying experience I have had in many years. I had never been in this store before I walked in the door and had no idea where to start looking. A young lady asked what she could help me with and I told her I was looking for a good walking shoe. She asked my numerous pertinent questions then took me to look at two shoes that fit my needs. I tried on both of them, both were excellent it was hard to chose which one I liked better, she obviously knew what she was doing. I selected one pair and she took me up to the register where she inquired if I needed any socks that were on sale. was very knowledgeable, courteous, and friendly. The store was well organized, well stocked and clean. I will return!
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October 2021 by Allison M.
Great customer service, I used to work in a shoe store and they hit all the proper questions and helped me find what I needed. The language they used at the register along with the small talk they had with me was perfect, haven't had such great service in a long time.
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June 2021 by Cristina S.
Best customer service I have received in a LONG time ! Devin associate 298023 was excellent! We shopped on 5/30 in store number 3197. In many other chains and retailers I have walked into a store and the employees did not seem to care about customer service or representing a the company well. This young man stepped up beyond any customer service I have received in a very long time. He knew his product and store policy, he was a spot on rep for great work ethic as well as a great rep for the company. We will def. be back to shop at this store because of Devin's excellent and refreshing customer service!
