-
November 2023 by Jenny M.
Every time we call, no one picks up the phone. Rings for 10+ minutes before we finally give up. Even when I've come in and gone to drop off to fill an item or even just ask a question, I am ignored for more then 10 minutes as they sit in back and talk....even the pharmacist has made eye contact and didn't come over to help.
-
April 2023 by Google user
The service was friendly, prompt, and respectful. I enjoy shopping at CVS and have been for many years!
-
April 2023 by Christie Turano
The service was friendly, prompt, and respectful. I enjoy shopping at CVS and have been for many years!
-
April 2023 by Kendra G.
Advertising outside for blue rhino propane exchange but they will not do it anymore due to multiple vandalism to their storage. Sad to see it go but please take down sales outside if no longer offering
-
February 2023 by jack riso
Outstanding customer service and support. Friendly and knowledgeable personnel
-
November 2022 by Desiray G.
The pharmacy is a joke. Whoever they have answering phone calls desperately needs training in customer service. I can't even get a single word in without her cutting me off and using a passive aggressive tone. I have been trying to call all morning to get a prescription transferred over. I am currently living in Marina for college and did not want to travel an hour to my hometown to pick up a prescription from Kaiser. I would opt out of using this pharmacy if I had to.
-
November 2022 by Zack U.
Horrible service with trying to refill a prescription at this location brought in a prescription that was 10 day late they said in their opinion but I can't drive or walk due to picthed nerve so my wife had only today off and said they thought it was it was fake and wanted to keep my prescription and during our conversation said move over I have other things to do move this was on Saturday at this location so whoever works or in charge get this under control will not recommend and mostly take my prescription somewhere else
-
October 2022 by Brett P.
Today is Thursday, October 20 at 11:40. My husband and I must use this pharmacy due to our insurance. Today my husband had gallbladder surgery and two meds that must be taken together were called into the pharmacy at 7 am. I arrived at 10:30 after I dropped my recovering husband off at home. I was told I needed to wait another 20 minutes. I emphasized that my husband is in pain and needs these meds SOON. I waited 20 minutes and came back. The pharmacy tech informed me that one is available OTC and would cost $8.38 out of pocket and asked if I wanted to go to the aisle to look for it. She directed me to go look for it, but neither of us could find it on the shelf. I said I didn't mind paying the money, so she told me to wait again. I emphasized AGAIN that I need to get these meds to himSOON. 15 minutes later the cashier attempted again to check me out with the prescriptions only to be told by her colleague that "I'm still working on it. It just came into my queue." After that I heard the staff talking Sh*t about me in the background. Basically, they held off on even filling it because they realized there was an OTC Option. At this point I politely called out that "my husband had gallbladder surgery several hours ago and is in pain. I'm in a bit of a time crunch here" only be to be to that they are short staffed. I'm STILL waiting over an hour later because they are "still working on it" and short staffed, which shouldn't be our problem. These people are A$$holes and have ZERO empathy or customer service skills.
-
October 2022 by Jen D.
CVS is like a time capsule; for some reason, I feel like I'm back in the 80s everytime I'm here. The place is pretty spacious. It's clean and organized. Staff are super helpful.
-
October 2022 by R K.
I had my vaccinations here. They are very good. They followed all the protocol. Will I go back? YES!
-
September 2022 by Gary L.
This rating applies to the pharmacy only. I went in today to pickup a prescription my doctor called in yesterday I arrived at 11:45 a.m.. There was one other customer ahead of me just finishing up. I went to the pickup window and the clerk asked my name and dob which I supplied she said no prescription I said doctor called it in yesterday and she had me step tp another window. Again she asked my name and dob then said there is an order for you it will take about 20 minutes to wait in the chairs, I said OK made another purchase then sat in the chair. There were two pharmacists working a tall one with reddish blond hair and a shorter one with black hair, the shorter one disappeared and the clerk and the other one held an animated conversation with lots of laughing and walking around for about 20 minutes. The clerk asked me several times for my name and dob and said we are working on your prescription. After about 45 minutes the clerk called me up to the counter and said almost ready, during this time about 6 other customers had been waited on they were not busy with customers. The clerk again asked me for my name and dob and retrieved the prescription from the basket near the taller pharmacists bringing it to the counter and told me to swipe my drivers license. I had left my wallet in the car all I had was my credit card ready I have never needed my license before. I told her it was in the car and she said I had to swipe it. By now I had been waiting for 45 minutes and was not about to go out to my car and return to wait again. I told her to keep it I would go to Walgreens and get my prescription and will never return to CVS.I stopped and asked the store manager if he managed the pharmacy and he said no so I said I will deal with it on line and never return.
-
March 2022 by Dean K.
Soooo...It's a nice, clean store that is well lit and well stocked. The staff is always quite friendly.5/5 there.Whenever I've had questions, getting some help was difficult. The store seems very understaffed, so they just don't seem to have time to assist customers.2/5 there.But the real kicker was making an appointment for a vaccination. I showed up 10 minutes before the appointment time. Then waited 40 minutes for the actual shot. The last 10 I spent standing at the pharmacy counter, unacknowledged and ignored.The gentleman who did finally give me the shot was great, and did a fine job. But c'mon, I shouldn't have to wait that long, and stand there ignored.Sorry CVS, this did not go well.The store was pretty empty at the time, so it's not like they had a line of folks waiting for their stuff. I mean, I know pharmacy staff are busy. All those incoming scripts gotta be filled!But I had an appointment, and had checked in. And was then ignored.
-
November 2021 by Monica F.
The pharmacy constantly makes mistakes. They are often rude too. It happens every single time I go there. The only reason I come here it's because the location is convenient for me.
-
April 2020 by Baron Lee M V.
I am very satisfied with this pharmacy. The staff here are wonderful as well as helpful. Aida one of the pharmacy techs is always friendly and she's extremely helpful. She even helped locate a prescription sent to the wrong pharmacy. Prescriptions are usually filled quickly and staff always ask if I require a consultation. This is a pharmacy I recommend.
-
March 2020 by Greg C.
WHAT A SLEAZY CVS PHARMACY! YUCK! The manager "Dave" was a total pervert. My name is Greg and I am writing this review for my wife Muriel who can no longer type due to sever Arthritis. I am a female senior citizen and I went into this cvs location last weekend to pick up extra depends to stock up during the Covid-19 epidemic. I walked over to the depends section and found my brand at the bottom of the shelf. I set aside my walker and bent over to put it in my cart. But as I bent over I felt as though someone was watching me. While still bent over I saw "Dave" behind me bending to the side to try and see up my skirt. After that he winked at me and ran to the back. I have never felt so unsafe in a cvs pharmacy in my life. I will be contacting headquarters to inform them that David Eals has absolutely no business running a store. I felt as though I was sexually assaulted.