Chase Bank is a well-established bank with friendly staff and reliable service. Customers appreciate the pleasant greetings and helpfulness of the tellers. The bank provides a positive experience, with transactions that always add up correctly. However, some find the branch busy in the afternoons, so visiting earlier may be better. The bank manager is friendly and helpful, though making appointments with bankers can be difficult due to long wait times. One limitation noted is the lack of change counters for large sums of change, which would be beneficial given the bank's size. Overall, customers have had long-term positive experiences, especially at the Marina branch where they have banked for many years.
I have been doing my banking with Chase for about 5 years now, and it is an excellent bank. The only thing I have a problem with, is they have nothing to count large sums of change, and as big as Chase Bank is they should have change counters in each Bank.
August 2023
What can I say? It's a bank! I get a friendly greeting every time I go, and the numbers always add up correctly. I've banked at the Marina branch for 20 years, and I've never had a problem.
May 2023
I was greeted when I entered and asked how they can assist me. I only needed the ATM that was in their lobby.This atm gives you a choice of bills, 1's 5's 20's or 100's.
