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August 2024 by Mario Ramirez
Had to ship multiple fragile expensive princess house items for my grandmother and Nubia was nothing short of amazing helping me package my things. Well done, very professional !
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August 2024 by Tim Hanks
I needed to ship my Odyssey 10.1” Dobsonian Telescope cross-country. It was very large, with a heavy base and quite bulky. The staff were friendly and helpful as I brought in what had to be extraordinary and odd items to be shipped. I met with Nubia and put my trust in her to package and ship everything for me. My telescope arrived safely at my home in a few days. Nubia and the staff had professionally packaged everything so nothing could be damaged. Absolutely fantastic! I am so thrilled at the services provided and highly recommend this store for your shipping needs. Thank you.
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July 2024 by DB
There are few businesses in the world I enjoy walking into more than this particular UPS Store in Marina del Rey! They are such an incredibly dynamic and diverse team and they ALWAYS go above and beyond to help. A particular shout out to Nubia... The "Queen of Egypt" I like to call her! She's nothing short of amazing. She works so hard and so effortlessly, and her focus is always on caring for EVERY customer's needs. She not only deserves to be the ruler of Egypt (Lol), but of all things kind, considerate, determined, precise and professional.
But it takes a team too, and this team kicks butt!!
You are all amazing! Thank you!!!
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May 2024 by Barbara Reid Tackitt
Efficiency and friendliness of staff. Safe and on time delivery
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May 2024 by Grazia Caroselli
The workers at the Maxella Marina Del Rey store always so friendly and efficient. It’s marvelous.
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May 2024 by Chuck White
By far the best UPS store in the city. Fast and friendly service.
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February 2024 by joy tserng
Quick and friendly customer service
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February 2024 by Fern Lim
I never thought I'd actually enjoy going to a UPS location repeatedly, but the team here is awesome! Joseph is so warm and friendly to every customer, I legit feel like I'm back at my local coffee shop. Plus he went out of his way to help me when I goofed and didn't realize my Amazon returns were supposed to be customer-packed. Every other person who has assisted me has been friendly—even when one associate was treated quite poorly by the prior customer, she still greeted me kindly when she could've easily passed on the wrath!
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December 2023 by Ben N
Associates always super friendly, courteous, and quick to help. Never have to wait too long. Even though this location is a bit further from another (Lincoln), I will always prefer/opt for this one because the staff here offers best customer service
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October 2023 by Briggs Vallandigham
Jocelyn was not nice
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October 2023 by Francesca R
Thanks Anthony R. for always taking care of me and being so patient with my many Amazon returns!
It’s so nice after a long day to come to return items and see your smiling face!
You’re knowledge and expertise are much appreciated!
You should train other folks on customer service - and manage this place - you’re that exceptional!
Keep rocking it! Look forward to seeing your positive energy next time I come in! ☺️
Great to see Jocelyn with her happy aura and fantastic skills as well.
These are the kind of vibes that keep customers loyal to this location!
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October 2023 by Jeena Jiyeon Yoo
Such a nice staff and extremely helpful.
I will come back here anytime
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October 2023 by francesca rossellini
Thanks Anthony R. for always taking care of me and being so patient with my many Amazon returns!It’s so nice after a long day to come to return items and see your smiling face!You’re knowledge and expertise are much appreciated!You should train other folks on customer service - and manage this place - you’re that exceptional!Keep rocking it! Look forward to seeing your positive energy next time I come in! ☺️Great to see Jocelyn with her happy aura and fantastic skills as well.These are the kind of vibes that keep customers loyal to this location!
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October 2023 by Jessica Galaviz
The service here is amazing, always kind and very helpful ! The notary Jocelyn was very polite and helpful to assist me with a shipment.
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October 2023 by Mojgan Emkanian
I went to this store in Marina Del Rey to return a huge package due to the damage it had. It was the end of the day. The box of my item was broken. “Natalie” went above and beyond to help me bring the heavy box from the car to the store. She repaired the box and taped it skilfully, printed my return label and made it ready for shipping. She was very nice, very patient and super helpful. I couldn’t be happier with Natalie’s services at this UPS location and more appreciative with her kindness!
