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March 2024 by Humberto Jimenez
super clean & organized. nice & helpful staff
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March 2024 by Olena Link
Friendly and professional people, clean place. Thank you
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March 2024 by Carly Weiss
Ben is the most helpful and understanding person in the world! I accidentally shipped something incorrectly and he helped me track down the package and get it safely back to me so I could repack it with the correct items. So grateful to Ben for helping me out and going above and beyond to ensure I was taken care of.
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February 2024 by Tiffany Robinson
This UPS store is in a great location and all the employees are very nice. I've gone here for years for various needs like shipping, faxing, photocopying and buying birthday cards (they have funny ones). I've never been let down and Ben is super duper nice.
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February 2024 by Sally Lear
This specific UPS store has recently been remodeled. The store is clean and extremely efficient primarily due to the well trained employees. This is my go to Store for mailing and Amazon Returns. All of my experiences at this store have been good, employees are well trainedReturns and mailings are swift. The employees are actually happy at this store which makes for positive experience There is one person in particular named Anthony who I found to be exceptional Anthony goes above and beyond! consistently a positive experience at the store, even if there’s a line it moves very fast and you’re never here for more than a few minutes.Congratulations to who whoever owns this place ! It’s a well run service oriented establishment!
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February 2024 by Ruben Loioco
The individual personal assistance every time I needed anything resolved. Year after year probably for the last 12 years
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February 2024 by Manic Managed Mom
I can't say enough good things about this particular UPS Store in Marina del Rey, especially employees Natalie and Rylie! I live in AZ but my adult kids live in LA and needed a more secure mailbox situation than the apartment they lived in offered, so we rented a mailbox here and have done so for four years now. I recently needed assistance with the box, renewal and a few other issues, so I went in person when I was in town and not only did Natalie and Rylie take good care of us, but they instantly knew who I was and remembered my kids (their customers who weren't with me at the time), too! I live out of state, so I don't come in that often, so I was pleasantly surprised! They went above and beyond to take excellent care of us. So, yep, we renewed for another year due to the excellence of the team at this UPS store. Thanks! I highly recommend this place!
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February 2024 by FOH Person
The friendliest staff. The text messages that UPS sends when you have a package. Overall, excellent customer service!
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January 2024 by Lisa Zimble
I give this UPS store 5 stars. Everyone is super nice and helpful. I sent a package full of Christmas presents to the wrong address. Horror! The next day, Ben the manager worked with me to get the package rerouted. He could not have been more patient and wonderful. Amazing customer service.
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January 2024 by Helene K
Anthony R is kind, friendly and very helpful. He gladly carried in a heavy box for me. Bravo to Anthony?
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January 2024 by Briana G
Not very helpful with Amazon drop offs. Made the experience very frustrating, ended up going to another store.
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December 2023 by Leonidas Llc
Only a few lost packages.
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November 2023 by Basem Dahroug
This guy Krisztian should be fired I been coming to this location for over thee years the staff been always amazing however this guy is super rude and unprofessional he let us wait for 10 minutes to print documents the computer wasn’t working give no care to fixing it or taking care of our business
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November 2023 by Jamie Wagenbach
Natalie is the absolute best! Helpful, friendly and efficient.
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October 2023 by Jenna M
The most efficient and helpful UPS I have ever been to! Kritztian was very helpful. The place is also right next to Paper Source so helpful for packaging, etc. 5 star!!
