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November 2023 by Bailey Smart-Zimmerman
David is the absolute GOAT. He went above and beyond making sure my cracked screen got fixed, and it was lighting fast too!
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November 2023 by Danny B.
Was referred by Motorola to this location to fix my phone and was turned away by the staff saying they could not do anything with said Motorola phone.
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November 2023 by TAUNYA GREEN
I felt very comfortable taking my phone to this location. I cracked my Samsung S10 screen and couldn't unlock my phone. When I called the store the person who answered the phone was very knowledgeable, helpful and honest. That's always a great thing. When I arrived I was told to come back in 2 hours but my phone was fixed before then. I would highly recommend this place.
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November 2023 by Brandon Brown
I usually hate going to these phone repair places because I never have a positive experience, but I can say that this place has totally changed my perception. I was having issues with my Samsung Z Fold 4 screen. Using my Samsung Care + plan this was listed as a nearby authorized repair facility. I made an appointment online and met with a service advisor named Rafael. He was very nice and courteous and understood my phone well. He noticed the screen wasn't the only problem, but also that there was an issue with the hinge, which was sort of unnoticed by me. The part I needed was in stock and they were able to completely repair my device and call me for pickup in just two to three hours, which was actually faster than the quoted time. I will definitely recommend coming back here.
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November 2023 by Jae Shin
Raphael was great. He listened to the problem and presented the several options. Even though the damage was not covered and have to pay out of pocket, I was extremely happy because of his kindness and expertise. I trusted him 100% whatever he said and told me, I believed. I was more than happy to pay for his service that wasn't covered.
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November 2023 by Ivana Pavleska
These guys are awesome. Full stop.I love getting stuff repaired but the experience is not always amazing. These guys awesome, friendly, knowledgeable, simply on point.Arrived here to get my phone fixed and came away with so much information.
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November 2023 by Gina
Raphael was awesome and although my phone was not repairable, he helped me submit a claim for a new. I didn't know where to start, but he patiently walked me through the process.
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November 2023 by 401 Dunstan
Amazing experience. Fast, easy, straightforward. No sketchy sales tactics, just honest and very helpful. So grateful to Raphael. He deserves a promotion and a raise.
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October 2023 by Janine H.
I took my phone to them to fix a broken screen. They broke my phone so that it was unfix-able. This is what they admitted to me. They said they were not responsible because 'sometimes that can happen'. I couldn't believe it. They said I signed something agreeing to that risk. We had to trash my phone and buy a new one.
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October 2023 by Chassen G.
I brought in my phone after filing a claim with my insurance due to issue with charger port. Was told if I left it today (Saturday at 10am) that it wouldn't be ready until the following Monday. Two days? When online it says two hours for most repairs. Didn't even offer to look at it and diagnose the issue to see if it was something minor or major. Called another Asurion location upon leaving this location. I brought it in and they cleaned the charger port in 5minutes and now it is working perfectly fine. Don't come to this location go to the one off Western.
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September 2023 by Umez Lilauwala
Took my desktop computer in for a data extraction and diagnosis after water damage occurred, they had it for 2 weeks and didn’t pull the data I asked for on my SSD that I really needed but instead pulled a bunch of useless files from another drive, I was able to extract the data myself after buying a ssd adapter no problem
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September 2023 by Neil K.
i sent 2 phones by DHL to them.....3 weeks ago.They still have not acknowledged receipt. Their home office is equally useless.Avoid at all costs!!
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August 2023 by Justin H.
Probably not!! It's a time waster barely looks like a shop....parking is terrible... nothing in supply except bad service. Oh by the way made an appointment at 10am no one helped me till 10:30am good luck!!!
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August 2023 by michael fouther (equalaris)
Very bad customer service; the person I spoke to on the phone could not properly explain their service plan and when I continued asking for details they just hung up in my face instead of passing me to another employee that had more knowledge. I'm sad about this because when I went into the store location for computer service the person that handled me was so nice and helpful that I wanted to continue using their service. Now I have to find another Tech repair business.
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July 2023 by Paul Chambers
I recently had my iPhone screen repaired at uBreakiFix, and I couldn't be happier with the outcome. The service provided by the employee was exceptional. They were friendly, professional, and truly knew their stuff. The repair itself was flawless, and my phone looks as good as new. Top-notch service and expertise. Five stars all the way!
