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April 2024 by Evelyn K.
If you have a senior dog, don't even bother. They seem to change their policy every time I try to make an appointment for my older dogs, and I've given up trying to jump through hoops. If you have a younger dog, this is your place. But don't waste your time for your older dogs. You will spend more time gathering waivers/on the phone than a groom would take.
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March 2024 by alaana g.
Had Rigby groomed with Crystal yesterday. She did an excellent job, he's looking gorgeous !! One very satisfied customer ...
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January 2024 by JA A.
Goodness I still hate this spot. I was only greeted by one person in the store when I first came in to give my dog some treats when I went to go purchase some items there was a lady on the phone for over. I'd say 15 minutes talking and I want to say it was a manager or someone with a laptop was behind me staring at the Doggy daycare without helping me at all. I'm not sure if he even worked for the store at this rate, but he did have a healthy spot shirt on. The customer service was disgusting for a place that supposed to be high-end and I went here with my last dog went here for the first time with my new dog and it's still just a terrible place. The dogs in the the doggy daycare were also really gross. I don't know if it was from the rain, but it looked like they were not cleaned up after. Like the feces in the urine in the play area. Been to other healthy spots and been happy with them. Don't know why this one is terrible.
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December 2023 by Marcie M.
I've been taking my dog here for a while. About a year ago I took my dog to grooming when I got a call that she was cut while grinding her nail. When I arrived to this location to pick up my dog, the groomer apologized. I know accidents happens and all. So this doesn't stop me from coming back. After this accident, I asked that them to put on her sheet to not do anal gland and nail grinding. Well, I guess the only listen to certain words. I usually would pick her up and have no complaints about my Canela. I've taken her to other grooming locations since healthy spot is mostly book up. I never had a complain about her, only that she likes to poop once the service is done. My little dog listen and well behave. She doesn't cry when she gets her vaccine or anything! I know my dog and I know she is not what this place is trying to make her as. After a while, I've been having my sister take our dog to healthy spot. I would ask my sister if they make a complaint about our dog and was told no. I would speak to grooming when making the appointment and reassure them what I want and don't want in the appointments. Until recently, I got a call from a girl name Rosa. She said they were nail grinding Canela nail and started crying and thrashing around. I had asked her who gave her permission to do so. She said it was spoke about it when Canela (dog) was dropped off. I found very weird since my sister was against nail grinding after the first incident. I called my sister and asked her why she did that. She told me that she only asked for a face trimmed and that is all. So, I got nervous and called healthy spot again to see what's going on. Apparently, now Canela was pooping everywhere and it was discussed before apparently that nail grinding were given okay. I had let it go since I was at work and if my dog is fine then I had nothing to worry about. However, this place has raised their prices. So, why would I want to pay a service when I get my dog back dirty! If they were going to do half a** of a work then I could've done it at home. I wasn't aware of this until I got home. My sister then expressed her concerns after two three visit at healthy spot. She expressed to me that these employees would go up to her aggressively saying Canela wasn't well behave and that she poops a lot. My sister told me that when she picked her up for this recent appointment, she asked what happen. Guess what. THE STORY WAS CHANGED! Apparently, they didn't do any nail grinding on Canela and Canela cried for no reason! I call bull. Something must have happen to her for her to be acting like this. I called the store and demand an answer! It's ridiculous that people work in a grooming place and don't care for animals! The manager I spoke to one morning was very helpful. She offer a free bath for Canela, but I'm not comfortable going back. She then open a claim to look at video when Canela was at her appointment. This was around thanksgiving week, so it took a while to hear back. When they called back it was a rude manager on the line saying it's Canela fault to be acting like this and that she didn't just poop but she pee'd. I don't know what kinda of system they're running here but don't bring your babies here.
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October 2023 by Mari S.
Great place everyone is so so helpful. Great amazing customer service. Sean is one of the best there. I highly recommend don't go anywhere else.
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August 2023 by Lori T.
My experience at Healthy Spot in MDR was amazing! The atmosphere was super clean, organized & calm. The upfront staff were all super nice as well! It was our first time visiting this location & it definitely will not be the last! Groomer Gabriel was very friendly, welcoming, sweet, & attentive. He did an absolute amazing job on my 12 year old fur baby! The cut is precise to my asking & my baby felt & smelled great afterwards! His confidence was boosted as he strutted his stuff outside afterwards! We will definitely be back!
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August 2023 by Desiree R.
Gabe did my dog last minute was such a sweetheart! my fur baby loved him,he was so patient and nice explained everything like a professional,And my doggy came out so beautiful.thank you so much Gabriel love this place will be back !
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August 2023 by Kris Wise
I like The Healthy Spot but they need to work on their customer service in grooming. I pre-booked my dogs appointment almost 6+ weeks in advanced (maybe more), when I showed up the day of to my appointment they were “over booked” and adamant they had called me to tell me that they needed to reschedule. To have an appointment booked so far in advanced and to have it cancelled the same day due to “overbooking” is extremely unprofessional. Things happen, I understand… people call out of work, you can be short staffed but they offered me nothing for the inconvenience and there next available appointment was in 3 days. So, honestly I feel undervalued as a customer and I don’t feel like my dog is a priority and I don’t even know if it’s a good idea to come back.
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August 2023 by Haris Ali
I can't say enough good things about the Healthy Spot in Marina Del Rey! I recently enrolled my dog, Winston, in the doggy daycare and the staff has been absolutely amazing. They made his recent birthday very special and have made me and Winston feel a part of the community since day 1 (special shout out to Jasmine!).
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July 2023 by Kristen A.
My favorite store for all things healthy puppy related !!!! Love Healthy Spot for all my doggie shopping and for all my go to for my puppy. They have safe products and toys for the dogs and the best fresh dog food like Migos Malibu dog food and Open Farm for doggies. Those are my go to fresh food brands. And the staff is super nice and always so helpful as well.
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June 2023 by Deborah James
This spot is clean and all the staff friendly. My dog, Shadow, is a short hair mixed breed rescue. I have no issues with their bathing services and cost for services. I rated a 3 because their turnover with their bathers is becoming a concern.Shadow goes every month for her services. During the pandemic she had one bather, Sam. However In the last several months turnover and or cancellation of services has become an issue.We were cancelled most recently for services on a Friday to Sunday. After making 2 calls to them to confirm, we have not received an email or text (which is the norm for a scheduled or rescheduled appt).We do hope they can hire and retain bathers; we need to have a good experience and consistency for our pup.I am in the process of reviewing groomers/bathers in my area as consistency is important for my dog and for me.If this happened once or twice, it would not be a concern.
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May 2023 by CP T.
It's impossible to get a grooming appointment - when you do the groomers refuse to compromise or try to meet your needs and wants. I've been coming over 5 years and the current staff in grooming has become impossible to deal with- very negative experience- I will be taking my dog elsewhere
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May 2023 by Kate P.
I'm getting ready to move back to the Hollywood Hills and I will miss this spot. Everyone is always super helpful and friendly and I really enjoy coming in the location. I always end up chatting away with everyone because they make me feel like family. My dog is super anxious and they are always very caring and patient with her. Thanks for all the great customer service the past few years. I appreciate it!
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May 2023 by Barbara N.
Daycare at MDR is great! The daycare manager Sev cares about each dog as if they were his own. The room is big and plenty of room for all the dogs! As long as Sev is there so is my dog!
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May 2023 by James Durago
Oh-em-gee! ? I can't say enough about how awesome ? the Healthy Spot Grooming Salon in Marina del Rey is! ? As a proud goldendoodle parent, I know the struggle of finding the perfect groomer for my super floofy pupper ?. But, let me tell ya, Healthy Spot is THE place to go! ✨From the moment we stepped in, my dood ? was showered with love, attention, and the best grooming experience a dog could ever dream of. ?? The staff is incredibly friendly and knowledgeable, making sure that my dood got the royal treatment he deserves. ?And the final result? ? Unstressed, happy, and more floofed out than ever! It's like he's walking on cloud nine ☁️, and I couldn't be more grateful. ?I love that the Healthy Spot Grooming Salon uses only top-quality, natural products ?, ensuring my floofy friend is not only looking good, but also feeling good. ? They truly care about the well-being of our furry family members! ? So, if you're looking for a grooming salon that will treat your pet like the superstar they are, look no further! ?️♀️? Healthy Spot Grooming Salon in Marina del Rey is your go-to place. Trust me, your floofy goldendoodle (and you!) will thank you. ??⭐⭐⭐⭐⭐ 5 out of 5 stars for the ultimate floofy goldendoodle grooming experience! ??