Costco Pharmacy offers a positive shopping experience with a well-organized system for picking up prescriptions, including text notifications when medications are ready. The staff is known for being kind and helpful, especially when dealing with insurance issues. Customers appreciate the extensive range of products, from groceries to electronics, and highlight unbeatable deals on produce, eggs, and vitamins. The rotisserie chicken is a standout favorite for its delicious flavor. While the pharmacy and optical departments receive high praise, including commendable service from staff members, some customers express concerns about the busy and chaotic environment, particularly at the tire center and during checkout. Parking can be challenging, and the food court sometimes appears messy. Customers have reported difficulties with service, such as long wait times and communication issues at the tire counter. Despite these challenges, many remain loyal to Costco for the quality of products and competitive prices. Some staff members, like those in the optical department, go above and beyond to assist customers, earning them special recognition. Overall, Costco Pharmacy provides great value and service, though improvements in organization and customer service could enhance the shopping experience further.
Outstanding service from a very organized professional pharmacy. Great customer service and excellent staff.
January 2025
They have a good system in place. Will text when drugs are ready . Have been helpful to me when there are insurance issues. Kind staff. It's a busy place, yet staff keep their cool.
May 2024
The pharmacy is always on edge. If you guys can’t handle the stress leave, don’t take it out on the customer. I wasn’t even being rude and got attitude.
