-
December 2023 by raj shreepali
bad Service
-
December 2023 by Tessa H.
My family and I went to go get new phones, we ordered my phone and my sister's phone because we needed the higher gigabyte phone. When we went to pick up our phones we thought it would be an easy process but we were greatly mistaken, it took 2 hours just to pay for our phones which is ridiculous. The employee helping us was nice but had no idea what she was doing, she mentioned she was training, so it was confusing when the other girl said she would do it all by herself. The training employee would ask the other girl for help and she would be ignored. Throughout the process the more experienced employee was saying we skewed our words when she asked open ended questions. Overall our experience was not very good and I would recommend a different verizon store if you want a more enjoyable experience.
-
September 2023 by J P.
Great place do go get a new phone. People are helpful and knowledgeable. Ashlee was a great help getting everything done. The only problem I did find out after getting my phone is they charge $40 setup for successWhich Ashlee did not tell me about the fee, I find this unprofessional and sneaky. So they are getting a paycheck plus I have to give them a $40 tip omg!!
-
August 2023 by Diana G.
New management knows what they are doing. Last management screw my account so much but they were able to provide answers.
-
April 2023 by Taylor Curl
Inaccurate store hours
-
March 2023 by Jason Abbott
Ashlee went above and beyond with her customer service. Helped me out tremendously. Would definitely shop there again.
-
March 2023 by patricia meendering
Fabulous location. Super helpful and know what they are doing!
-
March 2023 by Patrica Bertram
The Danielle's store in Manteca is so awful. The music is so loud you couldn't here the sales lady talking. Chairs are uncomfortable sold me a higher price phone which was out dated. Didn't transfer all my information from my other phone. She wanted me to come back to show me, but didn't have time to talk to me because she just wanted to sell phones. I feel cheated and dissatisfied with everything on how I was treated. Didn't show me how to use the phone which has been frustrating. Finally got frustrated and went to the Russell Verizon store And Ashleen showed me how to use some of my frustrating anger of the Google pixel 6 phone. I will not go back to to that store. Ashleen helped save face to Verizon because my husband And I where thinking of changing phone Carriers.
-
March 2023 by Lisa Vela
Simon and Ashleen were the most professional knowledgeable!!! The other Verizon stores in Manteca are horrible. They have renewed my faith in Verizon. Wow!!!! Thank you for quick service, assisting me and making my children and family happy!!! ?
-
December 2022 by Kelsey Malinowski
Cecelia was wonderful & helped get me not only a beautiful new phone & watch, but, a great deal.
-
December 2022 by Ali Scaggs
Excellent customer service and very happy with my upgrade.
-
December 2022 by prince guraya
How come you guys closed on Sunday while the opening hours are showing open.
-
December 2022 by J Rob
She went above and beyond to ensure customer satisfaction
-
December 2022 by Hoover Dawg RIP
Super Bowl Sunday and my iPhone12 goes no service- Anxiety Central dropped into the store and got super great help from Ashly! She got in touch with Verizon technicians and my phone was back online! Can’t say enough about her awesome customer service . ThankYou!!!
-
December 2022 by saul rivera
Excellent service! Ashly was super nice, honest and great at explaining everything, made the whole experience a 10/10. Ill be shopping for my tech and phones there in the future!
