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April 2024 by Aiyana Ramos
If you come to this location just know it’s a 50/50 chance your order is wrong. I use to go thru the drive thru but 70% of the time there was always something wrong with my coffee. So I started doing the online order since there shouldn’t be any communication issue, they can see everything on the sticker. Even with that they can’t get it right. Yesterday I ordered an iced coffee with a cold foam on top, they forgot the cold foam but I didn’t bother because I was in a rush and it was raining. Today I go back and order the EXACT same coffee and they added the cold foam but I noticed instead of a sticker it was hand written and instead of half and half they added 2% milk I see it in writing. I didn’t bother because again I was in a rush (I have kids and don’t have time to wait for it to be remade). I add certain things to my order because I have health conditions I need to work around like lactose intolerance, acid reflux, anxiety, etc. so I have to make adjustments so I can enjoy my coffee and not be hating life. This location specifically just doesn’t care about changes and specifications so I personally will not be coming here. And if you have the same issues then I wouldn’t recommend this location because you’ll end up with something not right.
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April 2024 by Donna Fong
The place is run well and has the beverages and food you expect. The only problem was the air hand dryer didn't work for me.
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April 2024 by Sandra Amundsen
I haven't been to this Starbucks in ages because I prefer Starbucks in Safeway. My friend and I decided to go there and ordered our usual drinks. My drink didn't taste good. I requested an extra shot of expresso. I cannot even taste the expresso. Too much milk!! That is the reason why I dont go there anymore. The place was dirty. They need to clean up the floor and tables ? ?.
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March 2024 by Renee
Didn't get my order right ?
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March 2024 by I'm the Lord's
Just very slow service, I normally go to the starbucks on Union and Yosemite. So I was surprised at how slow the service was here. Many of us were all waiting around for drinks we had ordered online. My drink wasn't ready at time I was told.
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February 2024 by Rosemarie Varela
Love to go get my hot latte with oatmilk and hot mocha. Love the service ❤️
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February 2024 by Angela Galli
Nice customer service. Usually fast. Does make order mistakes but alway willing to correct
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December 2023 by Ron Mendoza
Like any other but lil more peoples
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December 2023 by Diana Lols
They always forget to give me utensils for my egg bites and my oatmeal. What am supposed to do? Eat it with my hands? Never give me napkins either. And they always put my snowman cookie with other hot food items and end up melting the icing on the cookie. Very disorganized and unprofessional. No thought process whatsoever.
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November 2023 by Vvv V.
Yeah, did not just do me like that with this drink. Y'all made it 2 quick the girl with glasses on the register was super nice I did tip but for what for this drink:(
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November 2023 by Kristi C.
Rude, slow and unhelpful employees at this location. No utensils, napkins, thank you's even after tipping. It takes 30 minutes to get thru the drive thru and half the time, your order is incomplete. 0 stars!
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November 2023 by Kili P.
I went to get a drink and this nice man took my order and treated me very well so I gave this place five stars
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November 2023 by Myrna Y.
Sitting In the drive thru and they're horrible taking forever and there is NO ONE else in line or in the store!? Not sure what's up here but I think Starbucks could afford more workers if this is the case.
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September 2023 by Deanna Young
Just spent 30 minutes in the drive thru. This location always seems to have some issue. The server was very kind, calm, apologetic, and nice, but there was something wrong with the credit card machine. So it might be a management issue? We went a few months ago and they had to close down the drive thru because they didn’t have enough staff. I dunno what’s going on with this one, but there’s a Starbucks on Union that’s ways faster and doesn’t seem to have as many issues.
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September 2023 by fernando franco
Yo can drive all the way to Manteca dutch bros get in line wait for your coffee, get your coffee and get back in the 30 minutes drive thru wait this Starbucks has on weekends ridiculously long wait for a coffee