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October 2023 by Edward Laivo
By far above and beyond what i had expected. Customer service is spot on, mixed with a courteous and professional team. Mind you this is for the do-it-yourselfer, loading is challenging. But with PODs support team we never felt that PODs was not ready to work with us.
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September 2023 by Elizabeth Martinez
I was overcharged and they never contacted me to see what my reasons were for being overcharged. They took it upon themselves to tell me that their prices were set and final and I could not change anything. ?Pod storage lie to me about their pricing that I could change the monthly charges of my containers due to the location that they were being stored at. Pod supervisor emailed me and said that the price was the final price and I could not change it and that is not what I was told when I first signed up.
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August 2023 by Erin Lucero
Laziest manager ever!!!!! He never approves you access if you aren’t exactly calling 24 hours in advance and your screwed pretty much because it’s a high call volume you can’t get through right away. He also puts your container away before he’s supposed to . I hate this company! Worst company ever. Don’t go here!!!!! Go anywhere else
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August 2023 by steve evans
Pods are a good solution for when you need them to hold on to your belongings for a month then deliver them when you are ready.
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May 2023 by Adilene Lewis
The manager Jim was able to help out and truly went above and beyond for us. Truly appreciate all his help and he saved us from having to push our move back. Highly recommend Pods!
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May 2023 by Alan Yudenfreund
Everything went well except they sold me a lock that did not work and I had to go to the store and buy another.
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March 2023 by Nichole S.
We had a great experience with PODS!! I was worried because of reviews but everything turned out great! We sold our house and moved into a tiny apartment while our house was being built. I called PODS & ordered a pod to be delivered to my old house. When they delivered it it was really cool watching the whole process. They reminded me to call PODS and set up when I wanted it to be picked up. We loaded up our POD with all of our furniture & belongings. It was very convenient not having to put in moving truck then take over to a storage. We called and scheduled a pickup. Super easy!! So we got our keys a couple weeks ago and so we had POD bring our pod last Friday. We had specific instructions on where to put the pod . That was no problem. POD came and was put exactly where we wanted it. All of our expensive furniture ,brand new fridge, washer & dryer was in perfect condition!!! That made me so happy! All the employees from the people who take the calls to the guys who deliver the pods have been very friendly and helpful! I definitely recommend using PODS .
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February 2023 by Jeffrey Varrella
We had to wait 5 months for our home to be built. PODS kept our belongings for that time frame. Delivered on time, when I needed them and performed extremely well. Highly recommend them for your moving needs. Can't go wrong with the options they have to store, pick up and deliver. I felt very secure that my items would not be compromised. Felt safe and overall cost was great.
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January 2023 by Angela
Excellent experience. Delivery and pick up at both ends of the move went well and as expected. Loading was easy as was unloading. Can't beat the price.
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December 2022 by Joana Guenette
Originally needed the Pod for 4 months but ended up having it for 18 months! Great containers, professional people picking up the Pod and everything made it safely.
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November 2022 by Ronald Hattley
Highly satisfying experience moving from west coast to Georgia, using POD. Packed POD myself, all items arrived in great shape. Not one item damaged at all. Unloading at the POD site was easy. The POD warehouse employee, Daniel, was courteous, friendly, most of all professional. POD was available when scheduled (with one minor gliche) for the unloading and transfer to my vehicle. Daniel took care of the issue, quickly and efficiently. The adjustment kept me satisfied and on schedule.
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October 2022 by Ashley Tao
Very easy, customer service was amazing. Drivers were amazing. The only reason I gave 3 stars was the size of the POD. We got the 16' POD which is their biggest size they have, If they would have had a bigger size like an 18' or 20' POD, that would have saved us a lot of headache. We couldn't fit it all into 1 POD and we did not need their smallest POD to just fill it half way with other stuff. We ended up throwing out a lot of stuff or asking family to store it until we come out to visit and slowly fill up our suitcases when we come to visit. I definitely will use POD again and recommend them to anyone!
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October 2022 by Miguel Onsurez
agreed to pay 405 for pod and they have charged my card for almost 800.called and was told i would get a retirn phone call and never happend.i had to lock my card to stop them from taking more money and they keep trying to charge my card.
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September 2022 by Priya Prasad
This was our first time using PODS for an out of state move. We are super thrilled with the experience.We were a little concerned about how our stuff would be when it reaches since it was a coast to coast move.However, not a single item had moved even an inch. Everything was just the way we had kept it. The entire move was super exciting/fun and well worth it and PODS also saved us a lot of money as compared to any other movers.
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September 2022 by Sri Siva
We used Pods for first time and the experience we really great and also saved a lot of $$ in the process and all our stuff arrived in tact and no issue with loading and unloading crew as well.