Pet Stores in Manteca, CA

“I love this these items. Such amazing customer service! Such great items! If you want something handsome for your furry forever pet or something to make your female forever fur pet look like a princess, this is the place to go!!! On a scale of 1-10 of all, i give a 10! You must check it out!!!!! Thank you for wonderful items! Nicole”

“**update** and rating change 6/5/2024
I spoke with Manager Jamison he was very kind and helpful. He made everything right and then some need more customer service like this. He went above and beyond to help make my experience better.

Super disappointed my cousin recommended this store for turtles as I didn’t want to go to pet smart or petco. Me and my kids went to store on Sunday to get stuff for tank and I was speaking with Vince he had tattoos about the turtles and I showed him which one we wanted and he confirmed not once but 2 times as I asked him was he sure on the price he pointed to tag and said it was $29.99 I told him I would be back the next day to get turtle as we were setting up the tank that day also would like to add that I live in Tracy. Now Monday comes and we drive to store and I ask for the turtle and I also advise I was there yesterday and the guy told me it was $29.99 this guy said I’m not sure how much and he said none of the tags match that turtle so now a supervisor I believe Nicole comes over and she has to look up the turtle and I’m there forever she said first it was this one other turtle that was $89 I think then she left and came back said it’s $69.99 I advise I was told 2 times that the turtle was this price and if I wanted the $29.99 dollar turtle I could have just stayed in Tracy and not made an extra trip to Manteca as pet smart has same turtles the lady was extremely rude that helped me was loud and other people could hear her I asked for another manager she said it was just her but store manager she could call she walks off comes right back and said they didn’t answer but I can give you $10 off after I damn near was in tears because I was mad I drove there and they wouldn’t honor the price I was told the turtle was. I will not be back it’s sad because it’s a nice store but no one knows things or prices and feel like they just make them up how does NO one know a turtle and the prices also my tank accessories didn’t work had to go back and the lady helped me did return and now someone else comes over as I’m leaving and ask me rude did I use the item so she knows if she is to put it back on shelf and she was loud I said I tried it and I already told the first person it was defective one other note I called back up there at 730 pm on Monday and asked the lady that answered the phone who the supervisor name was that day and she asked me why and I told her I was going to file a complaint and she asked why and could she help me I told her what was going on she said oh yea I remember she said just go ahead and fill out complaint manager will see it.”

“TOOK MY 4 YR OLD TO VISIT AND SEE SOME PETS .MY KID WAS SO DELIGHTFUL SEEING THE CATS ,FISH,SHRIMP, SNAKES,BIRDS TURTLE JUST TO NAME A FEW ,ITS A MUST TO GO FOR ALL FAMILY MEMBERS. I PERSONALLY FOUND THE PRICES ARE TOO HIGH TO OWN A PET FROM HERE BUT THE ENVIRONMENT IS WELCOMING.”

“Very friendly staff ,Smart. They know what they are doing.
I don't know about the dog grooming
Area I seen dogs go in and never come out.
This one time, I saw a lady drop her dog off, and a frog came out in its place. So I stay away from that part, but it could be just my imagination. Because in the cat area will never mind just know go to PetSmarts for you furry babies need.”