-
January 2024 by Elvia Parra
Excellent service, I love going there because they always serve you with a smile.
-
August 2023 by Sunita Rani
Their employees are so rude. Will not go again. Bad experiences all the time.
-
July 2021 by carlos padilla
Cashier with neon green hair was very unpleasant. First she asked to see my ID which is unusual because she should have asked to see my membership card instead .. I showed her my membership card. I asked if I could open a framar scale box to see the actual size of it. She grabbed the box from my hand and said, “it’s that big”pointing the box. I was still unsure of the size so I asked if she could please open it when she opened it the scale was about 2.5 inches smaller on each corner compared to the box.. I said “that’s a good size I’ll take it.” Then she said, “that’s why I pointed at the box” in a harsh I told you so tone. I definitely will not be coming back to this store! Very rude, Very Unpleasant! Cosmoprof please do better!
-
June 2021 by Nora A.
This location gives me anxiety! It is my closest location and have to run in quickly and quickly out. They previously sold me 2 used clippers and I came back right away the next day when I noticed and was not treated kindly. Why hadn't I came sooner and that it's impossible because they don't return them. I don't know how it happened but it wasn't me. I shouldn't have to keep a used , missing pieces equipment that is not cheap. I always try to walk in with a positive attitude. I understand policy but if it's not held up on their end it isn't my issue. 10 times they have tried to update my information and each time they say Rudely it'll do it this time again as if it is my fault the computer doesn't update. Now I just say yes everything is correct. If it wasn't for my love and obsession with Wella I don't think I would visit this location. I really try to stay low key and run out. They are nothing like Salon Centric customer service. Today I had to purchase a large Wella lightener and some developers. There was a sign for a free developer with the purchase of the size lightner. Developers are not very costly so it wasn't a big deal for me. Just didn't hurt to double check and ask. So I thought.. So when I noticed it hadn't removed I kindly asked about the details. My cashier was super kind and asked for me (short curly hair) she is super sweet! If I could shop when she's working I would love that! Another associate came out and said (pointing smugly to her paper ad) It's only for these 20 and 30. Let me show you what it says on the paper!" I responded "oh I didn't see it in the paper I was just going by the sign on the shelf?" My bad! well it's what I would have finished saying but she cut me off "ya what's on the shelf, Uh huh," as she was walking away. I swear I just have to laugh and walk away. I said ok can I get one when they come in? To which she responded NO! I can return your Lightner if you don't want it!" I needed my supplies I had on hand . I didn't think it would cause such hostility by asking nicely. Woah! It's not that serious. No biggie.
-
March 2021 by Brittany Pater
Everything you need for esthetics and hair!
-
November 2020 by Lena Edwards
New staff friendly and knowledgeable. Stock not so great right know.
-
November 2020 by Robbi I
Helpful staff and good prices
-
June 2020 by Rianna S.
They have the nicest workers at this cosmoprof! As soon as I walked in I was greeted by two lovely ladies and they asked me a few times if I'm looking for anything specific and made it known they're there to help. I left the store with everything I needed. Excellent customer service. Will be coming back!
-
February 2020 by Jeanine A.
I like that every time I come here they greet me and show great customer service. I will continue to come back here for all my beauty supply needs.
-
June 2019 by Susan Cox
Very helpful. I pre ordered some products and all arrived.
-
June 2019 by Casey C.
Hands down the best Cosmo prof ever the girls are amazing always helpful they always stocked up and have what I need I'm greeted every time I walk in .this place is always clean nice and neat these ladies do a great job at keeping this store up keep up the great work !
-
June 2019 by Oscar M.
Cosmo Prof is open at the manteca location
-
March 2019 by Rosie Wilson
Had what was needed. Good sale items . Quick bvb checkout and customer service was great.
-
January 2019 by Alice mitchell White
The 2 women working were rude and completely distracted with their personal life and gossiping. I literally stood at the register looking at them waiting for several minutes til they were done. Then one finally asked if I was ready to check out but not before acting as though I was inconveniencing her. This behavior is becoming more the norm at this location.
-
February 2018 by Samantha KELTNER
Always so friendly!! They keep the store beautiful and clean definitely my favorite cosmoprof!
