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July 2024 by Paul Ruano
This place is the worst when it comes to customer service. There was no tellers and still I had to wait for 30 mins for help while 4 employees stood around doing nothing. Then didn't even get helped because they had to close early for maintenance work.
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June 2024 by Cuu Nguyen
Super friendly and quick service than any banks in Manteca. There was a young lady in front line come to help me to get the right person to work with and Brandon help me done my job very quickly. Thank you guys.
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May 2024 by harikrishna reddy rikkula
Not willing to help staff, different rules for check deposit every time i visit. its been 3 times now and every time there is new rules against attestation behind the check. i am not visiting this branch again.
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April 2024 by SIR
joseline she is very kind heart person , very friendly staff,
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January 2024 by Chris Mosie
I’ve tried to open an account three times and cannot start the process because they don’t have enough people working. It is like this at several chase banks in the area, not enough people and long lines. I would happily use a different bank except I need to use Chase for my Zelle account due to monthly limits. No such thing as good customer service at this establishment!
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November 2023 by Mary Diaz
Usually a good experience. Staff is nice, not always quick.
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September 2023 by Deborah Cuascut
Not enough help when you need it.
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August 2023 by David Guerra
I used mobile deposit for 3k in 2 different checks, they put my check 2nd on hold for 2 weeks, now I am 8 calls in to customer service line & not getting an answer. I know this branch is never busy definitely wouldn’t recommend leaving anything over 1000 in here.
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July 2023 by T T
I used mobile deposit for 3k in 2 different checks, they put my check 2nd on hold for 2 weeks, now I am 8 calls in to customer service line & not getting an answer. I know this branch is never busy definitely wouldn’t recommend leaving anything over 1000 in here.
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July 2023 by Wunna Soe
Excellent and friendly service,I love it?
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December 2022 by Vicki D.
Horrible customer service here! I would recommend ANY OTHER branch. INEPT IS PUTTING IT MILDLY!
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December 2022 by Natasha Lewis
After waiting in the teller line for about 15 minutes as there was no account managers to ask about opening a new bank account I was told they didn’t have anyone who could assist me today with that and I could either go online and open an account or make an appointment. If I wanted to open an account online I wouldn’t have bothered with driving and waiting in line for someone to help me at the branch. Mind you I got there before 12pm noon and the branch doesn’t close until 4pm. If they could only assist walk in customers who only needed minimal teller assistance maybe they should place a sign in front of their door stating this vs people waiting in a long line to basically be told we have no one to help you, go away. Branch is understaffed and apparently not equipped to help the customer. Disappointing.
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December 2022 by Andrea G.
Don't Bank here, awful customer service. Immature tellers. Beware You'll regret it. Choose another bank in Manteca there are plenty of others to get quality service.
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October 2022 by Camille N.
They need to update there bank hours on the door.. I came because they closed at 6 and they locked the doors at 5:44. Went online and the time is updated but not on the door. Knocked and completely ignored me, wanted to just tell them to update the door hours guess I had to make a review for them to see if since they completely ignored me.
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August 2022 by Joshua Mesta
Horrible service trying to cash a check and the have to call the maker of the check been in here way too long.
