-
January 2024 by Joe Salaiz
They did a good job when I need more work done that's where I'll go thanks
-
January 2024 by Minh Tran
This shop is not good. Someone took your personal things . Do not left your personal things over day one .
-
November 2023 by RJ M
It took a bit to get an appointment, but Brooks quality is worth the wait. Everything went well, and on schedule. Extremely satisfied with the results. Plus, their detailing of my truck was absolutely outstanding. Highly recommended!
-
November 2023 by Robert D.
Pulled up and this placed was packed. I came here for a estimate due to being in a fender bender. The guy that helped me came out and got straight to business. Took pictures of the damage gave me his personal estimate and opinion and sent me on my way after giving me a print out. Needless to say it was a great experience with the assessment.
-
October 2023 by Gabriel A.
Easy online appointment system, excellent communication, and customer service. I was worried about leaving my car, since this was my first time requiring bodywork. The work done was excellent at a great price.Definitely would return, but hopefully I don't have to.
-
October 2023 by Collen M.
Brooks claims to be professional and winning awards past 3 years. My car had minimal damage, A 3 day job they said. Turned into 2 weeks. They don't care that everyday could mean additional costs to customer. On the fourth day when asked if car was ready, I was informed they just ordered side mirror.Yet I had to confirm previous week so they could order parts??. Another day due to a sick call. Still had a ding on my door. Not satisfied. I do not recommend.
-
September 2023 by Stacey Dadasovich
They repaired the truck AND detailed it! It was gorgeous!! They went above and beyond our expectations.Service: Body & Trim
-
September 2023 by Deborah K
I've had my same bumper fixed prior with my car, so trust when I say, Brooks collision repair went above, and beyond to have my car back to me repaired like new again. ? One month after Calliper Collison replaced my bumper, it kept popping out. They did a horrible job. This time Brooks worked on my car and I'm so impressed with their work. I received a list of everything they did and checked for along with items replaced. They even paid attention to the paint, and clear coat. If you want something done right, I highly suggest you take your car to them. Thank you Oscar, you have an awesome team. They even took the time to drive me home, and pick me up!Service: Body & Trim
-
September 2023 by Lena Degraw
I took it in just to get the front bumper fixed and a small dent on the passenger's side of the truck. When I got it back 4 days later, the body shop replaced my headlamp on the driver's side with one that is about 12 years old, replace all my mud plastic flaps, replace my back taillamp on the passenger's side, replace my covers with the fog lite go, place my passenger side mirror with one that is not the same texter. I am taking it in to get diagnostic, because they power washed under the hood. Some of the tire bolts have been changed. I am still finding small things. On the estimate, nothing was said about all the other stuff they did to the truck.Absolutely nothing was said about what they did over all to the truck. No phone calls, and no texts. After I picked up the truck and got home, I started noticing things on the truck were different. I sent a text to Tyler at the body shop, and I did take I to them that follow Monday, as it close of business when I picked it up, and all he said was, “GET OUT”, JUST GET OUT! Yes, he started yelling at me. I ask him to send me pictures, and out of 4, only two is with me in them. The is not time stamp on any of the pictures. You can see different in the other two that was not part of the real pictures with me in them.Services: Painting
-
August 2023 by Elizabeth Lucero
I've used other body shops in Manteca, and by far Brooks has been the best experience. Brooks will be our go to for now on.Service: Body & Trim
-
August 2023 by Saurabh Mhapsekar
Minor work, they did a great job and kept me well informed about the progress throughoutVery courteous and friendly people and very professionalService: Body & Trim
-
July 2023 by Ocean K.
amazing quality, doesn't cut corners. They are busy but for good reason. they care about quality over everything.
-
June 2023 by Kimberley Rio
Excellent communication and custom service along with an awesome repair job!Service: Body & Trim
-
June 2023 by Autumn C.
I was able to call and have someone pick up the phone the first time. When I went in for an estimate I was greeted and given an ETA for an estimator. I waited only about 10 minutes and then 20 for the estimate. Great service, fast, and friendly as well.
-
June 2023 by Nick F.
Willing to get an estimate for some paint on the bumper of my daughters car this morning. The young man told me it would be just a minute as he was looking over another gentleman's pick up I waited for a half hour at least, and when he was finished with the gentleman, he asked me what he could do for me. I told him I needed an estimate on paint, he told me just a minute he has to ask his boss he came back said his boss would be in later and they are only doing estimates on appointment only when I told him that would've been nice to know when I walked in the door, he gave me attitude I will never do business at this place very rude, very unprofessional.
