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June 2024 by Amanda Denniston
Excellent service!
Andrea and Valencia were so incredibly kind and helpful to me when I was running late for a wedding and needed to grab a gift quickly! They wrapped the gift beautifully and provided me with a card to attach to the gift. I very much appreciate them!
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December 2023 by Danny Fenty
this store has everything you need for the kitchen, upscale to essentials. The workers are always helpful when you need to find something. The store is always stocked and clean.
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August 2023 by Dev Prema
Nice aroma
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April 2023 by CR C.
I went in to make a purchase and was assisted by Marissa, assistant manager at the Manhattan Beach store. She seemed so attentive at first. Then I asked for help with my rewards account. She was looking into my purchase history and was eager to get the situation settled, but told me she needed to check with another office and would get to me. She took my information and gave me hers. She told me to email her if I didn't hear back. I never heard back, so I emailed her. Her response was so unprofessional and she gave me a number that was of no help. When I emailed her back, she never responded. Awful customer service! I am a regular WS customer. I'll really think twice about spending my time there again. Shame on you Marissa!
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March 2023 by Ed M.
The assistants were very helpful, not pushy but waited for you to approach them. They were very knowledgeable about their products and could not do enough to please you.
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March 2023 by Margaret Pazant
Just the best for the home. Anything you need to prepare and eat a great meal.
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February 2023 by Yamil Kiwan
Great place to window shop. Will get items I want from outlet store!
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January 2023 by marilyn day
They have beautiful stuff but the prices atr too high for my budget.
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December 2022 by Tony Serge
Was able to locate something for our kitchen. Helpful staff.
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November 2022 by Dina F.
The women working here are airheads. They don't know the promotions/sales going on in THEIR store. Pretty embarrassing. I went online and the same promotion was going on, so I told them I'd just purchase online, then suddenly they wanted to tell me "we can HONOR it for you and you buy it here". No thanks, I'd rather order online with certainty. They act like they were doing ME a favor by honoring it when the 3 signs posted on the shelf were clear as day. Even another customer shopping told me go online and buy it because clearly they don't know their sale.
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October 2022 by Marian Grant
Getting items for the up coming holidays for cooking. The associates were very helpful with and knowledgeable of the items and she have used some of the items in her own home. A place to keep on your holiday shopping list.
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August 2022 by Charlie Candelas
Good selection of cooking and kitchen items
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August 2022 by Ćićo San Pedro , California
Great Place . Quality Cookware ?
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July 2022 by Monica Razon McMillan
Williams-Sonoma much better now before they would ignore you if they see that you don't have the cash they don't spend the time to say at least hello. But now they have a lot more diversity staffing a lot more friendlier
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May 2022 by Andrea L.
I came into this location to pick up a gift I bought online. I walked in and walked towards the cashier (older lady with red hair). She never greets me she just stairs at me. I explains to her that I had an order to pick up. After complete silence she then says "what is it"? I tell her what it is then she calls the girl on the girl in the back. She never once says ok it will be a few seconds she just walks away. The other sales associate was amazing thank you Andrea for helping me. I hate that I have to give you two stars but WS you need to train your employees. We are spending to much money to have horrible customer service.
