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May 2024 by Rick PETZOLD
Getting real tired of no one answering the phone. ATM card never showed up, have to cancel it..
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May 2024 by Taylor Barnes
First visit to the branch since the most recent remodel and I have to say the place is embarassing. Lifeless flat white walls, cheap looking wavy vinyl flooring and lobby furniture that could be straight out of a temu ad. Wow. Was not expecting such a dramatic downgrade when returning.
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February 2024 by an yee
Lines all the time at this location and at Redondo Beach location. So many people with issues that can't be handled online due to their system glitches and strange policies. I've had to come in or be on hold for hours... just trying to get my money to transfer it to one of my other accounts at 3 institutions. No matter how low monthly fees are is not worth my time in these lines.
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February 2024 by F.S
Very rude staff and horrible customer service received from Roderick.
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October 2023 by Ivan Flores
The most unwilling staff I've ever dealt with inn our 5 years with our business account!!! Go to a different branch.
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July 2023 by Neil Wagner
Thank you Roderick for the excellent service and assistance!
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May 2023 by ROSA CASTLEBERRY
Most efficient and courteous.Thank you so very much for making my day.??⚘️
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February 2023 by D. Marie
We scheduled an in-person appointment online with the "chat" feature to open a savings account for a minor. Roderick was very thorough and professional . It was a great experience .
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September 2022 by Marien Gonzalez
worst service i stop by traying to speak with a banker, it was 4:46 and 3 of the bankers they were talking with not customers and they say they can’t assist me because they close at 5:00 one of the guys toll me to come back another day!!
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July 2022 by A R
Worst Customer service, both people I dealt with were very rude
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September 2021 by Christopher Beckman
If you need a business banker at Wells, ask for Luis Vasquez! He is a consummate professional, who goes WAY beyond your expectations. Put simply, he takes care of you and explains everything clearly, no matter how complex the questions. He gets it done, cares deeply about his customers, and is an all-around great guy!
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September 2021 by Amber Ramirez
Worst Customer service, both people I dealt with were very rude
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July 2021 by adrian zavala
Sepali was very helpful with my loan inquiry. She help me out in every way it was possible. She was very patient and didn’t rush us at all. Thank k you very much for your time and patience.
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June 2021 by Sophia Benkirane
Very rude manager , and the service is so bad
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May 2021 by Tom Hopkins
I have several accounts at this branch and needed a Medallion Stamp for an investment account. Requested an appointment to get his accomplished. Unable to do so on the day requested and was told to call back tomorrow. I explained that I needed to do this after 3pm. I called back. Unable to take my call and would call me back. Did not call me back. I called again at 2:30pm, unable to see me today. Asked about tomorrow, unable to do it tomorrow in the afternoon. Not happy with service and will be considering moving my accounts to another bank. I've been a LONG time customer and this is not the service I expect from a business that I have been loyal to.
