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May 2023 by Ilona Cureton
Too many restrictions. Not sure why.
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November 2022 by Nicole S.
Rude employee. I made a deposit outside on atm and then went inside. I realized I left my card in the machine and then I walked up to the door to come back inside and a male employee (tall, medium build, black hair and facial hair) shut the door in my face. This happened on 11/14 at 5:01pm Really disrespectful because there were two customers inside and I was inside 10 seconds before.
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April 2022 by Silvia Y.
I've never felt more disappointed and disrespected in my life. Bankers here see you and don't even acknowledge your presence. I was in the waiting room for more than 30min and nobody greeted or said hello. More than 5 of them passed by and didn't even asked why I was there. I only wanted to make an appointment and I was not gonna take much of their precious time. I think I'm done with Wells Fargo after 10 years. By the way a white old men came in and they immediately sat him down to make an appointment for him
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November 2021 by George P.
they all pretend to do work. none of them ready to help me with repeated wires. business banker is joke. Luis his name.
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October 2021 by Geoff S.
We have been with Wells Fargo for decades. This organization has gotten too big to manage its affairs. Recently, we have had several inexplicable instances of fraud--where the bank was a participant, in allowing imposters to withdraw money or establish new accounts in our name. We also get on-going disorganization and disfunction--where one customer service rep says one thing and another says something very different. Solving an issue often takes many long-hold calls and, ultimately, you have to make an appointment (can't just walk in) to go into a branch.
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July 2021 by Nicole G.
Rude tellers Gustavo literally walked away as I was speaking to him lol. But other thank that bank isn't super busy
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March 2021 by Rob J.
DO NOT DO BUSINESS BANKING HERE. I just had the rudest service from the male bank manager working this day. I called the 800 number to report a fraudulent activity on my account. They said to immediately go into the nearest branch. I did and the manager basically threw his hands up in the most unprofessional manner and said he doesn't have any bankers. Without any suggestion for improvement. He said to call the 800 number. I said "the 800 number sent me here." He said "well I don't know what to tell you." Awful, rude service. Come up with a solution for your customers that have been with you for a while and have numerous accounts with you - business, mortgage, and personal.
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July 2020 by kathy J.
Absolutely Done with the Nonchalant Lack of Proper Customer Care of a bank. God forbid an issue that you're not at fault for come up, Wells Fargo is Often Never On The Same Page in general with their associates. Setting their customers up to fail almost Always.
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April 2014 by Daniel De Leon
They were totally friendly, helpful, & even welcomed my little Corgi dog into the bank! :)
